—— Run into issues on Membership Toolkit? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try force closing the app and reopening it. To do this, double-click the Home button (or swipe up from the bottom of the screen on iPhones w... ⇲
Fix: Ensure that you have selected at least one message to mark as read. If no messages are selected, the button may remain grayed out. Tap on th... ⇲
Fix: Check the settings within the app for any subscription or notification preferences. Navigate to the settings menu and look for options relat... ⇲
Fix: Look for a delete option within the group or message settings. Tap on the group or message to see if there is a more options menu (often rep... ⇲
Fix: Familiarize yourself with the app's layout by exploring each section. Take note of where key features are located, and consider creating a q... ⇲
Fix: Look for a 'Forgot Password?' link on the login screen. If it is not visible, try uninstalling and reinstalling the app, as this may refresh... ⇲
Fix: Double-check your login credentials for any typos. Ensure that you are entering the correct email and password. If you have forgotten your p... ⇲
Fix: Ensure that you are logged in with the correct account that has admin privileges. If you have multiple accounts, try logging in with the one... ⇲
Fix: Try marking all messages as read, even if the button is grayed out. You can do this by selecting each message individually and checking if t... ⇲
Fix: Look for a help or support section within the app's settings. Sometimes, support links are hidden in menus or under 'Help' or 'About' sectio... ⇲
Fix: Check for any updates to the app that may include additional features or information. Go to the App Store and see if an update is available.... ⇲
Fix: Check if there are any updates available for the app that may add these functionalities. Go to the App Store and look for updates. OR If... ⇲
Fix: Ensure that you are connected to the internet. A weak or unstable connection can prevent the sign-up process from completing. OR If the s... ⇲
Fix: Check if there is an option to edit or manage your profile information within the app. Look for a settings or profile section where you can... ⇲