fix problems on Underground Music Showcase [iphone]

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—— Run into issues on Underground Music Showcase? Get help pending when official support gets back to you!

Underground Music Showcase
Info:
company: Underground Music Showcase
: https://aloompa.com/contact/
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Messages issue

Error messages on show and artist pages

Fix: 1. Ensure that your app is updated to the latest version, as updates often fix bugs. 2. Clear the app cache by going to Settings > General >... ⇲
 
Search issue

Useless search function

Fix: 1. Ensure you are entering the correct spelling of the artist or venue name. 2. Try using different keywords or phrases related to the artis... ⇲
 
Data issue

Missing venues and bands in schedule

Fix: 1. Check for any app updates that may include new venues or bands. 2. Refresh the schedule by pulling down on the schedule page to reload th... ⇲

Missing artist descriptions

Fix: 1. Check for app updates that may include additional content. 2. Refresh the artist page by pulling down to reload the data. OR 3. If des... ⇲

Inconsistent data display

Fix: 1. Refresh the app by pulling down on the main page to reload the data. 2. Clear the app cache by going to Settings > General > iPhone Stora... ⇲
 
Crashes issue

Underground Music Showcase crashes frequently

Fix: 1. Ensure your iPhone is running the latest iOS version. Go to Settings > General > Software Update to check for updates. 2. Clear the app c... ⇲
 
Loading issue

Long load times for schedules

Fix: 1. Check your internet connection; a slow connection can cause long load times. 2. Close any background apps that may be using bandwidth. 3.... ⇲
 
Customization issue

Inability to favorite artists

Fix: 1. Ensure you are logged into your account, as the favorite feature may require an account. 2. Check for any app updates that may fix this f... ⇲

Difficulty in sorting favorites

Fix: 1. Check the app settings for any sorting options available for favorites. 2. Try tapping on the favorites section to see if there are any s... ⇲
 
Bugs issue

Calendar appointment end date defaults to 2000

Fix: 1. Check your device's date and time settings. Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabled. 2. If the i... ⇲
 
Performance issue

Unstable app performance

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Clear the app cache by going to S... ⇲
 
Downloads issue

No offline data preload option

Fix: 1. Check if the app has a feature for downloading schedules or artist information for offline use. If available, enable it in the app settin... ⇲
 
Slow issue

Clunky and slow interface

Fix: 1. Ensure your app is updated to the latest version, as updates often improve performance. 2. Restart your iPhone to free up memory and impr... ⇲
 
Functionality issue

Limited functionality for scheduling

Fix: 1. Check for app updates that may introduce new scheduling features. 2. Explore the app settings to see if there are any hidden features or... ⇲
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 what users are saying
Good experience
65.4%

Bad experience
30.8%

Neutral
3.8%

~ from our NLP analysis of 26 combined software ratings.

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 Private Data Underground Music Showcase collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics