fix problems on JBL Pro Connect [iphone]

—— Run into issues on JBL Pro Connect? Get help pending when official support gets back to you!

JBL Pro Connect

Info:

company: Harman Professional, Inc.

: https://jblpro.com/en-US/support

: jblpro.com

Chat with our AI-based JBL Pro Connect Support

🛠️ Common JBL Pro Connect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

JBL Pro Connect is unresponsive and laggy

Fix: 1. Close the app completely by swiping it away from the app switcher. 2. Restart your iPhone to clear any temporary glitches. 3. Reopen the... ⇲

Bluetooth connectivity issues

Fix: 1. Go to Settings > Bluetooth on your iPhone and ensure Bluetooth is turned on. 2. Forget the JBL device from the Bluetooth list by tapping... ⇲

Updates issue

Difficulty in updating firmware

Fix: 1. Ensure your iPhone is connected to a stable Wi-Fi network. 2. Open the JBL Pro Connect app and navigate to the firmware update section. 3... ⇲

Inconsistent performance after updates

Fix: 1. If performance issues arise after an update, try restarting the app and your iPhone. 2. Check for any subsequent updates that may address... ⇲

No feedback on firmware version

Fix: 1. Check the app settings for any section that displays device information, including firmware version. 2. If unavailable, consider checking... ⇲

UI issue

Sliders are jumpy and inaccurate

Fix: 1. Close the app and restart your iPhone to clear any temporary glitches. 2. Reopen the app and test the sliders again. 3. If the issue pers... ⇲

UI is not user-friendly

Fix: 1. Spend some time exploring the app to become familiar with its layout and features. 2. Look for any tutorials or guides online that can he... ⇲

Network issue

JBL Pro Connect disconnects when switching apps

Fix: 1. Ensure that the JBL Pro Connect app is not running in the background. 2. Try to keep the app open while using other apps by using the spl... ⇲

Requires frequent reconnections

Fix: 1. Ensure that your JBL device is fully charged and within range of your iPhone. 2. Forget the device in Bluetooth settings and re-pair it t... ⇲

Support issue

No user manual available

Fix: 1. Visit the official JBL website and navigate to the support section for your specific device model. 2. Download the PDF version of the use... ⇲

Limited functionality without app support

Fix: 1. Familiarize yourself with the basic functions of the JBL device that can be used without the app, such as physical buttons. 2. Keep the a... ⇲

Syncing issue

Snapshots not shareable between devices

Fix: 1. Save snapshots to your device's photo library before attempting to share them. 2. Use third-party apps or social media platforms to share... ⇲

Audio issue

Volume control is not intuitive

Fix: 1. Familiarize yourself with the volume control layout in the app by exploring the settings. 2. Use the physical volume buttons on your iPho... ⇲

Customization issue

Lack of precise control options

Fix: 1. Experiment with the available settings in the app to see if there are any advanced options for control. 2. Use the physical controls on t... ⇲

Compatibility issue

JBL Pro Connect does not recognize some devices

Fix: 1. Ensure that the device is compatible with the JBL Pro Connect app by checking the official JBL website. 2. Restart both the app and the d... ⇲

Support for newer devices is lacking

Fix: 1. Regularly check the JBL website for updates regarding compatibility with newer devices. 2. Use the app with older devices that are confir... ⇲