fix problems on Ti2Cam [iphone]

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—— Run into issues on Ti2Cam? Get help pending when official support gets back to you!

Ti2Cam
Info:
company: Dongguan Decai Electronics Technology Co.,Ltd
: http://www.dgdecai.com
: www.dgdecai.com
Chat with our AI-based Ti2Cam Support
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Loading issue

Videos fail to load and show black screen

Fix: 1. Ensure you have a stable internet connection. Try switching between WiFi and cellular data to see if the issue persists. 2. Clear the app... ⇲

Live video streaming constantly loading

Fix: 1. Check your internet connection for stability. If using WiFi, try switching to a different network or using cellular data. 2. Lower the vi... ⇲
 
Ads issue

Excessive ads disrupt functionality

Fix: 1. Try using the app during off-peak hours when ad traffic may be lower. 2. Look for any settings within the app that allow you to limit ad... ⇲

No option to remove ads

Fix: 1. Check the app settings for any subscription options that may allow ad removal. Look for a 'Premium' or 'Ad-Free' option. 2. If no option... ⇲
 
Payments issue

Unauthorized charges after account setup

Fix: 1. Review your purchase history in the App Store by going to Settings > [your name] > Subscriptions to check for any active subscriptions. 2... ⇲
 
Network issue

Connection issues during urgent video retrieval

Fix: 1. Ensure that your internet connection is stable. If using WiFi, try moving closer to the router or switching to cellular data. 2. Restart... ⇲

Ti2Cam fails to connect after initial setup

Fix: 1. Ensure that your device's software is up to date by going to Settings > General > Software Update. 2. Restart the app and your iPhone to... ⇲

Frequent buffering issues

Fix: 1. Check your internet connection for stability. If using WiFi, try moving closer to the router or switching to cellular data. 2. Lower the... ⇲
 
Uploads issue

Inability to share videos to social media

Fix: 1. Ensure that the app has permission to access your social media accounts. Go to Settings > Privacy > Social Media and check if Ti2Cam is e... ⇲
 
Notifications issue

Foreign language notifications

Fix: 1. Check the app's language settings, if available, to ensure it is set to your preferred language. 2. Change your iPhone's language setting... ⇲
 
Account issue

Password change feature malfunction

Fix: 1. Try logging out of the app and logging back in to see if the password change option becomes available. 2. Restart the app and check again... ⇲
 
Settings issue

Collision mode settings do not save

Fix: 1. Ensure that you are saving your settings before exiting the app. Look for a 'Save' button or similar option. 2. Restart the app to see if... ⇲
 
Slow issue

Slow video uploads

Fix: 1. Ensure you have a strong and stable internet connection. If possible, switch to a WiFi network for faster uploads. 2. Reduce the video qu... ⇲
 
Glitches issue

Glitchy live viewing

Fix: 1. Check your internet connection for stability. If using WiFi, try moving closer to the router or switching to cellular data. 2. Restart th... ⇲
 
Customization issue

Inability to change time format

Fix: 1. Check the app settings for any options related to time format. If available, switch between 12-hour and 24-hour formats. 2. If no option... ⇲
 
Audio issue

Audio recording issues

Fix: 1. Ensure that the app has permission to access the microphone. Go to Settings > Privacy > Microphone and check if Ti2Cam is enabled. 2. Res... ⇲
 
UI issue

Clunky user interface

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. 2. Look for any tutorials or help sections within the app... ⇲
 
Compatibility issue

Inability to connect with certain devices

Fix: 1. Check the compatibility of the devices you are trying to connect with. Refer to the app's documentation or website for a list of supporte... ⇲
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 what users are saying
Bad experience
78.1%

Good experience
16.8%

Neutral
5.1%

~ from our NLP analysis of 137 combined software ratings.

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 Private Data Ti2Cam collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics