fix problems on GoodRec (ex Just Play) [iphone]

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GoodRec (ex Just Play)
Info:
company: Just Play Apps, Inc.
: https://goodrec.com
: goodrec.com
Chat with our AI-based GoodRec (ex Just Play) Support
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Payments issue

High fees for participation

Fix: Consider organizing community fundraising events or sponsorships to help subsidize the costs of participation. This can help lower fees for... ⇲

Refund policy is restrictive

Fix: Review the current refund policy and consider implementing a more flexible approach, such as allowing partial refunds or credits for future... ⇲

Hosts are not compensated fairly

Fix: Create a transparent payment structure for hosts that outlines how fees are distributed. This can help ensure that hosts feel valued and fai... ⇲

Cancellation issues with no refunds

Fix: Consider implementing a cancellation policy that allows for a grace period where players can cancel and receive a refund or credit. This can... ⇲
 
Support issue

Limited customer service support

Fix: Create a comprehensive FAQ section within the app that addresses common issues and questions. This can help users find answers quickly witho... ⇲

Disconnect between organizers and local hosts

Fix: Facilitate regular meetings or check-ins between organizers and local hosts to discuss challenges, share best practices, and improve communi... ⇲
 
Messages issue

Inadequate communication about game status

Fix: Implement a real-time notification system within the app that updates players on game status, including cancellations, delays, or changes in... ⇲
 
Gameplay issue

Games often start late and end early

Fix: Establish a strict schedule for games that includes a set start and end time. Communicate this schedule to all players and hosts to ensure e... ⇲

Inconsistent player skill levels

Fix: Encourage players to self-assess their skill levels when signing up for games. This can help hosts create balanced teams and ensure a more e... ⇲

Limited options for free play

Fix: Consider organizing community events or open play days where players can participate for free. This can help attract new players and provide... ⇲
 
Ads issue

Overseas community outreach leads to spam

Fix: Implement stricter moderation policies for community outreach efforts to ensure that only relevant and valuable information is shared. This... ⇲
 
Security issue

Lack of enforcement of rules

Fix: Develop a clear set of rules and guidelines for all games and ensure that they are communicated to players and hosts before each game. This... ⇲

Hosts may threaten players over language barriers

Fix: Provide language resources or translation tools within the app to help facilitate communication between hosts and players. This can help red... ⇲
 
Notifications issue

Facilities may be closed unexpectedly

Fix: Implement a system for verifying facility availability before scheduling games. This can help reduce the likelihood of unexpected closures a... ⇲
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 what users are saying
Good experience
97.2%

Bad experience
2.2%

Neutral
0.6%

~ from our NLP analysis of 9,644 combined software ratings.

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 Private Data GoodRec (ex Just Play) collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contacts
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Identifiers
    • Usage Data
    • Diagnostics