fix problems on TrueContext [iphone]

—— Run into issues on TrueContext? Get help pending when official support gets back to you!

TrueContext

Info:

company: TrueContext Inc.

: https://support.truecontext.com/

: www.truecontext.com

Chat with our AI-based TrueContext Support

🛠️ Common TrueContext Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Contacts missing on send page

Fix: Check if the app has permission to access your contacts. Go to your iPhone's Settings > Privacy > Contacts, and ensure TrueContext is enable... ⇲

Location not shown on map

Fix: Ensure that location services are enabled for TrueContext. Go to Settings > Privacy > Location Services, and make sure TrueContext is set to... ⇲

Downloads issue

Constantly redownload after file issues

Fix: Clear the app's cache. Go to the app settings within TrueContext and look for an option to clear cache or temporary files. This can help res... ⇲

Updates issue

Frequent updates required

Fix: Set your app to update automatically. Go to the App Store, tap on your profile icon, and enable 'App Updates' under Automatic Downloads to e... ⇲

Registration issue

No sign-up option

Fix: Check if the app requires an existing account with another service. Sometimes, apps use third-party authentication (like Google or Facebook)... ⇲

Freezing issue

TrueContext freezes frequently

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to access the app switcher, th... ⇲

Cannot sign into corporate login

Fix: Verify your login credentials. Ensure that you are entering the correct username and password. If your corporate login requires a VPN, make... ⇲

Slow issue

Slow online portal

Fix: Clear your browser cache if you are accessing the portal via a web browser. Go to your browser settings and look for options to clear browsi... ⇲

Compatibility issue

Lacks multitasking support on iPad

Fix: Check if the app has been updated to support multitasking features. Go to the App Store and see if there is an update available for TrueCont... ⇲

Customization issue

Limited editing capabilities on iPhone/iPad

Fix: Explore the app settings to see if there are any options to enable advanced editing features. Sometimes, these features are hidden in the se... ⇲

Payments issue

High cost compared to alternatives

Fix: Evaluate your usage of the app. If you find that you are not using all the features, consider downgrading to a less expensive plan or subscr... ⇲

Support issue

Website issues

Fix: Clear your browser cache and cookies. This can resolve many website loading issues. Go to your browser settings and look for options to clea... ⇲

Limited support for small businesses

Fix: Explore the app's documentation or help section for resources specifically aimed at small businesses. There may be guides or tips available... ⇲

Loading issue

No usable form after long wait

Fix: Refresh the page or try reloading the form. Sometimes, forms may not load correctly due to connectivity issues. Tap the refresh button in yo... ⇲