fix problems on Basement Defender [iphone]

—— Run into issues on Basement Defender? Get help pending when official support gets back to you!

Basement Defender

Info:

company: Basement Defender, LLC

: https://www.basementdefender.com/

: www.basementdefender.com

Chat with our AI-based Basement Defender Support

🛠️ Common Basement Defender Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Basement Defender does not allow device pairing

Fix: 1. Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. 2. Restart both your iPhone and the Basement De... ⇲

Basement Defender crashes during router setup

Fix: 1. Ensure your iPhone is connected to a stable Wi-Fi network. 2. Close the Basement Defender app completely by swiping it away in the app s... ⇲

Bugs issue

Frequent false positives for leaks and humidity

Fix: 1. Ensure that the Basement Defender device is placed in an appropriate location, away from direct moisture sources or extreme temperature c... ⇲

Cannot log in to the app

Fix: 1. Double-check your login credentials for accuracy, including email and password. 2. If you have forgotten your password, use the 'Forgot... ⇲

Updates issue

Update to version 3.0 fails to work

Fix: 1. Ensure that your iPhone has enough storage space for the update. Go to Settings > General > iPhone Storage to check available space. 2.... ⇲

Freezing issue

Basement Defender freezes or errors out during login

Fix: 1. Close the app completely and restart it. This can resolve temporary glitches. 2. Restart your iPhone to clear any background processes t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

74.1%

Bad experience

18.5%

Neutral

7.4%

~ from our NLP analysis of 27 combined software ratings.

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Private Data Basement Defender collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers