fix problems on Carousel Layout Maker・SwipeMix [iphone]

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—— Run into issues on Carousel Layout Maker・SwipeMix? Get help pending when official support gets back to you!

Carousel Layout Maker・SwipeMix
Info:
company: Onelight Apps CY Ltd
: https://www.onelightapps.io/
: www.onelightapps.io
Chat with our AI-based Carousel Layout Maker・SwipeMix Support
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Bugs issue

images not saving properly

Fix: 1. Check your device's storage space. Go to Settings > General > iPhone Storage and ensure you have enough space. If storage is low, delete... ⇲

projects cannot be deleted

Fix: 1. Look for a 'Manage Projects' or 'Settings' option within the app where you might find project management features. 2. If there is no dir... ⇲

inability to access previous works

Fix: 1. Ensure you are logged into the same account you used to create the projects. Sometimes, logging out and back in can refresh access to you... ⇲

exported images lose quality

Fix: 1. Check the export settings within the app. Look for options that allow you to choose the resolution or quality of the exported images. 2.... ⇲
 
UI issue

unable to select correct photo

Fix: 1. Ensure that the app has permission to access your photo library. Go to Settings > Privacy > Photos and check if Carousel Layout Maker is... ⇲
 
Customization issue

limited resizing options

Fix: 1. Explore the app settings to see if there are any hidden resizing options. Sometimes, resizing tools are located in different menus or set... ⇲

no undo button

Fix: 1. As a workaround, save your project frequently under different names. This way, you can revert to a previous version if needed. 2. Take s... ⇲

no option to change background color

Fix: 1. Check the app settings or project settings to see if there is a hidden option for background customization. 2. As a workaround, create a... ⇲

templates not square

Fix: 1. Look for any settings within the app that allow you to adjust the aspect ratio of templates. 2. If the app does not support square templ... ⇲

limited template variety

Fix: 1. Check for any updates or new template packs that may be available for download within the app. 2. Consider creating your own templates u... ⇲
 
Slow issue

slow image selection process

Fix: 1. Close other apps running in the background to free up memory and improve performance. 2. Restart your iPhone to clear any temporary issu... ⇲
 
Payments issue

subscription features not accessible

Fix: 1. Ensure that your subscription is active. Check your subscription status in the App Store by going to Settings > [your name] > Subscriptio... ⇲
 
Performance issue

inconsistent app performance

Fix: 1. Regularly update the app to the latest version to benefit from performance improvements. 2. Clear the app's cache if the option is avail... ⇲
 
Support issue

lack of onboarding or tutorial

Fix: 1. Explore the app thoroughly to familiarize yourself with its features. Look for a help or FAQ section within the app. 2. Search for onlin... ⇲

poor customer support response

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing direct support. 2. Lo... ⇲
 
Glitches issue

glitches during image upload

Fix: 1. Ensure you have a stable internet connection when uploading images. Switch to Wi-Fi if possible. 2. Restart the app and try uploading th... ⇲
 
Uploads issue

no multi-image upload option

Fix: 1. Check if the app has any settings that allow batch uploads or multiple selections. Sometimes, this feature may be hidden in menus. 2. As... ⇲
 
Freezing issue

Carousel Layout Maker・SwipeMix freezes during use

Fix: 1. Close other apps running in the background to free up memory. 2. Restart your iPhone to clear any temporary issues that may be causing t... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.2%

Bad experience
3.1%

Neutral
1.7%

~ from our NLP analysis of 4,404 combined software ratings.

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 Private Data Carousel Layout Maker・SwipeMix collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. SwipeMix: Carousel Collage: $34.99 Make swipeable carousels & panoramic layouts!
  2. SwipeMix PRO 1 Month: $4.99 Create panoramic collages & carousel posts
  3. Swipemix PRO Monthly: $4.99 Unlock all fonts,collections&remove watermark
  4. Swipemix PRO Annual: $19.99 Unlock all fonts,collections&remove watermark
  5. SwipeMix PRO 12 Months: $39.99 Create panoramic collages & carousel posts
  6. Essential Collection: $2.99 Permanently unlock all Essential templates
  7. Carssun Collection: $3.99 Permanently unlock all Carssun templates
  8. Film Collection: $1.99 Permanently unlock all Film templates
  9. Unlock Everything: $9.99 Unlock everything in the app permanently
  10. SwipeMix PRO 12 Months (Sale): $14.99 Instagram carousel templates, fonts and more