fix problems on FotoRus [iphone]

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—— Run into issues on FotoRus? Get help pending when official support gets back to you!

FotoRus -Camera & Photo Editor
Info:
company: Fotoable, Inc.
: http://weibo.com/gifrus
: fotoable.com
Chat with our AI-based FotoRus Support
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Customization issue

No sentence form for text

Fix: If the app does not support sentence formatting, consider creating your text in a word processor or note-taking app that allows for full sen... ⇲

Limited shape options

Fix: To work around limited shape options, consider creating your own shapes using a graphic design app (like Canva or Adobe Spark) and then impo... ⇲

Loss of pitch black background option

Fix: If the pitch black background is no longer available, try using a dark gray or another dark color as a substitute. You can also create a bla... ⇲

Problems with grid color selection

Fix: If you are having trouble selecting grid colors, try tapping on the color selection tool multiple times or restarting the app to reset the i... ⇲
 
Updates issue

Blank templates after update

Fix: If templates are blank, try uninstalling and reinstalling the app to reset it. This can often resolve issues caused by updates. OR Check... ⇲
 
Freezing issue

FotoRus freezes during collage creation

Fix: To prevent freezing, ensure that your device has enough storage space available. Clear out unnecessary files or apps to free up space. OR... ⇲
 
Payments issue

Inability to restore purchases

Fix: Check if you are logged into the same Apple ID that you used to make the purchases. If not, log in to the correct account and try restoring... ⇲
 
UI issue

Text input issues

Fix: If you are experiencing text input issues, try closing and reopening the app. If that doesn't work, restart your device to clear any tempora... ⇲
 
Glitches issue

Glitches with filters

Fix: If filters are glitching, try applying them one at a time rather than in quick succession. This can help the app process the changes more ef... ⇲
 
Search issue

No search option for stickers

Fix: As a workaround, browse through the sticker categories manually to find what you need. You can also take note of your favorite stickers for... ⇲
 
Loading issue

Inconsistent photo loading

Fix: Ensure that your internet connection is stable, as inconsistent loading can be caused by connectivity issues. Try switching between Wi-Fi an... ⇲
 
Quality issue

Quality of pictures decreased

Fix: Check the export settings in the app to ensure that you are saving images in the highest quality available. Sometimes, default settings may... ⇲
 
Permissions issue

Location access prompt for every collage

Fix: To reduce the frequency of location prompts, check your app permissions in the iPhone settings. Go to Settings > Privacy > Location Services... ⇲
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 what users are saying
Good experience
82.7%

Bad experience
12.1%

Neutral
5.2%

~ from our NLP analysis of 4,490 combined software ratings.

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  Cost of Subscriptions
  1. UNLOCK EVERYTHING: $5.99 You can unlock all the function features. Such as Collage, Filter, Sticker and Makeup. What’s more，there will be no ads.
  2. Buy all makeup: $1.99 Unlock all perfect makeup.
  3. Remove ADs and watermark: $0.99 Remove ADs and watermark.
  4. Design Templates: $2.99 Unlock all design templates.
  5. Unlock all stickers: $1.99 Unlock all stickers
  6. Unlock all filters: $2.99 Unlock all filters