fix problems on SHARE [iphone]

—— Run into issues on SHARE ? Get help pending when official support gets back to you!

SHARE Mobile Library

Info:

company: Illinois Heartland Library System

: https://www.yourlibraryapp.com/SHARELibraryCatalog

Chat with our AI-based SHARE Support

🛠️ Common SHARE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to place holds on books

Fix: 1. Ensure that you are logged into your library account within the SHARE Mobile Library app. If you are not logged in, you will not have acc... ⇲

SHARE fails to open

Fix: 1. Restart your iPhone by holding down the power button and sliding to power off. After the device is off, turn it back on and try opening t... ⇲

Crashes issue

SHARE crashes upon launch

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the SHARE Mobile Library... ⇲

Syncing issue

Lack of access to saved lists in the app

Fix: 1. Ensure you are logged into the same account that you used to create the saved lists. If you are logged into a different account, you will... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.0%

Bad experience

15.0%

Neutral

0.0%

~ from our NLP analysis of 40 combined software ratings.

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Private Data SHARE collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data