—— Run into issues on Web Summit 2024? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if there are any filters applied in the app settings. Go to the settings menu and look for any filtering options. Reset or adjust thes... ⇲
Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. This can fix... ⇲
Fix: Check for any app updates in the App Store. Developers often release updates to improve functionality, including chat features. Update the a... ⇲
Fix: Look for a long-press option on the chat you want to delete. Long-pressing may bring up a menu with a delete option. If this doesn't work, c... ⇲
Fix: Ensure that the app has permission to access your photos. Go to Settings > Privacy > Photos and check if Web Summit is allowed to access you... ⇲
Fix: Use the search function within the chat to find specific messages. Look for a search bar at the top of the chat screen and enter keywords to... ⇲
Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix stability issues. Update the app if ne... ⇲
Fix: Try using the app on a stable Wi-Fi connection instead of mobile data during events. A strong connection can help prevent crashes during hig... ⇲
Fix: Delete and reinstall the app. This can resolve issues caused by corrupted files or settings that prevent the app from launching properly.... ⇲
Fix: Check if your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. O... ⇲
Fix: Check the app settings for notification preferences. Go to the settings menu and adjust how notifications are handled to see if it resolves... ⇲
Fix: Restart your iPhone. A simple restart can often resolve performance issues by clearing temporary files and freeing up memory. OR Reduce t... ⇲
Fix: Check your internet connection. Ensure you have a stable connection, as API errors can occur due to connectivity issues. Switch between Wi-F... ⇲
Fix: Ensure that you are following the correct steps to use the export feature. Refer to the app's help section for guidance on how to properly u... ⇲
Fix: Make sure you are using specific keywords when searching. Broaden or narrow your search terms to see if it improves the results. OR Clear... ⇲
Fix: Check your internet connection. A weak connection can prevent real-time updates. Switch to a stronger Wi-Fi network if possible. OR Refre... ⇲
Fix: Manually enter your area code when prompted during login. Ensure you are selecting the correct country code from the dropdown menu if availa... ⇲