fix problems on The Ark Montebello [iphone]

—— Run into issues on The Ark Montebello? Get help pending when official support gets back to you!

The Ark Montebello

Info:

company: Calvary Chapel Montebello

: https://help.subsplash.com

: subsplash.com

Chat with our AI-based The Ark Montebello Support

🛠️ Common The Ark Montebello Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

The Ark Montebello freezes while watching stream

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

Limited features compared to desktop version

Fix: 1. Familiarize yourself with the available features: Check the app's help section or user guide to understand what features are available on... ⇲

Network issue

Occasional buffering during live services

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for streaming. Ideally, you should have at least... ⇲

Downloads issue

No offline access to sermons

Fix: 1. Download sermons on a desktop: If the desktop version allows you to download sermons, do so and transfer them to your iPhone using iTunes... ⇲

Search issue

Search function could be improved

Fix: 1. Use specific keywords: When searching, try to use more specific terms or phrases that are likely to yield better results. 2. Organize con... ⇲