fix problems on My Fisker [iphone]

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—— Run into issues on My Fisker? Get help pending when official support gets back to you!

My Fisker
Info:
company: Fisker Group Inc.
: http://www.fiskerinc.com
: www.fiskerinc.com
Chat with our AI-based My Fisker Support
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Bugs issue

Inaccurate state of charge readings

Fix: 1. Recalibrate the App: Disconnect and reconnect your vehicle from the app. This can sometimes reset the connection and provide more accurat... ⇲

My Fisker does not display order sequence

Fix: 1. Refresh the App: Close the app completely and reopen it to see if the order sequence updates. 2. Check for Updates: Ensure the app is upd... ⇲

My Fisker shows vague reservation details

Fix: 1. Check for Updates: Ensure the app is updated, as newer versions may provide more detailed information. 2. Refresh the App: Close and reop... ⇲
 
UI issue

Poor user interface design

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout better. Take notes on where key features... ⇲

Confusing navigation

Fix: 1. Create a Navigation Map: Take screenshots of the main sections of the app and create a simple guide for yourself to refer to when navigat... ⇲

Overlapping text and images

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates may fix display issues. 2. Restart Your iPhone: Sometimes, a si... ⇲
 
Customization issue

Lack of functionality beyond basic controls

Fix: 1. Explore All Features: Go through the app thoroughly to ensure you are aware of all available features. Sometimes, advanced options are hi... ⇲

Limited features for vehicle control

Fix: 1. Explore All App Features: Make sure you are familiar with all the features available in the app. Sometimes, advanced features are hidden... ⇲
 
Login issue

No biometric login option

Fix: 1. Use a Strong Password: While biometric login is not available, ensure your password is strong and secure. Change it regularly in the app... ⇲

Frequent logouts

Fix: 1. Check App Settings: Ensure that you are not set to log out automatically in the app settings. 2. Clear App Cache: Go to iPhone Settings >... ⇲
 
Settings issue

Inability to schedule test drives

Fix: 1. Check for Updates: Ensure the app is updated, as scheduling features may be added in newer versions. 2. Use the Website: If the app does... ⇲

Missing vehicle information

Fix: 1. Sync the App: Ensure that the app is properly synced with your vehicle. Disconnect and reconnect if necessary. 2. Check Vehicle Settings:... ⇲

No proximity locking/unlocking

Fix: 1. Check Vehicle Settings: Ensure that proximity features are enabled in your vehicle's settings. 2. Update the App: Make sure you have the... ⇲

Difficulties in configuring vehicle options

Fix: 1. Follow In-App Instructions: Carefully read any prompts or instructions provided in the app when configuring options. 2. Restart the App:... ⇲
 
Support issue

Slow customer support

Fix: 1. Use FAQs: Check the app or website for a FAQ section that may address your questions without needing to contact support. 2. Email Support... ⇲
 
Network issue

My Fisker fails to connect to the car

Fix: 1. Check Bluetooth Settings: Ensure Bluetooth is enabled on your iPhone and that the vehicle is in pairing mode. 2. Restart Both Devices: Re... ⇲
 
Notifications issue

No push notifications for updates

Fix: 1. Check Notification Settings: Go to Settings > Notifications > My Fisker and ensure that notifications are enabled. 2. Update the App: Mak... ⇲
 
Camera issue

No interior photos available

Fix: 1. Check for Updates: Ensure the app is updated, as newer versions may include additional content such as interior photos. 2. Use the Websit... ⇲
 
Syncing issue

My Fisker does not save user session reliably

Fix: 1. Check App Settings: Ensure that you are not set to log out automatically in the app settings. 2. Clear App Cache: Go to iPhone Settings >... ⇲
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 what users are saying
Good experience
73.2%

Bad experience
24.9%

Neutral
1.8%

~ from our NLP analysis of 542 combined software ratings.

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 Private Data My Fisker collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Diagnostics