fix problems on Parts Town [iphone]

​

—— Run into issues on Parts Town? Get help pending when official support gets back to you!

Parts Town: Restaurant Parts
Info:
company: Parts Town LLC
: https://www.partstown.com/contact-us
: www.partstown.com
Chat with our AI-based Parts Town Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Cart empties unexpectedly

Fix: 1. Ensure You're Logged In: Make sure you are logged into your account before adding items to your cart. If you are not logged in, items may... ⇲
 
Account issue

Inability to access account info on iPad

Fix: 1. Check Compatibility: Ensure that the app is compatible with your iPad model and iOS version. If not, consider using the website instead.... ⇲
 
Loading issue

Parts Town slow to load

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if performance imp... ⇲
 
Downloads issue

Manuals not accessible in app

Fix: 1. Check for Updates: Ensure the app is updated to the latest version, as manuals may be added in newer updates. 2. Use the Website: If manu... ⇲
 
Support issue

High shipping costs

Fix: 1. Check Shipping Options: During checkout, look for different shipping options that may be available. Sometimes, selecting a slower shippin... ⇲

Unhelpful customer service

Fix: 1. Use FAQs: Check the app or website for a FAQ section that may address your issue without needing to contact customer service. 2. Document... ⇲

Prices for small businesses are high

Fix: 1. Look for Bulk Discounts: If you are purchasing for a business, check if there are bulk purchase options or discounts available for larger... ⇲

Freight prices are excessive

Fix: 1. Compare Freight Options: During checkout, look for different freight options that may be available. Sometimes, selecting a different meth... ⇲
 
Crashes issue

Parts Town unstable and shaky

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates often fix stability issues. 2. Restart Your Device: Restart you... ⇲
 
Search issue

Inaccurate model searches

Fix: 1. Use Specific Keywords: When searching for parts, use specific model numbers or part names to improve search accuracy. 2. Check for Typos:... ⇲

Parts Town does not show parts when searching by model

Fix: 1. Verify Model Number: Double-check that you are entering the correct model number as listed in the product documentation. 2. Use Alternati... ⇲
 
UI issue

Parts Town does not display saved letters

Fix: 1. Check Saved Items: Go to the section where saved letters should be displayed and ensure you are logged into the correct account. 2. Reins... ⇲
 
Freezing issue

Parts Town freezes during checkout

Fix: 1. Clear Cache: Go to Settings > General > iPhone Storage > Parts Town and tap 'Offload App' to clear the cache, then reinstall the app. 2.... ⇲
 
Customization issue

No 'Save for later' option

Fix: 1. Use Wish List Feature: If the app has a wish list feature, use it to save items for later instead of relying on a 'Save for later' option... ⇲
 
Compatibility issue

Parts Town does not work on iOS 11

Fix: 1. Update iOS: If possible, update your iPad or iPhone to a newer version of iOS that is compatible with the app. Go to Settings > General >... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
95.8%

Neutral
2.7%

Bad experience
1.5%

~ from our NLP analysis of 4,492 combined software ratings.

 Switch to these Alternatives:
SupplyHouse.com
WebstaurantStore
W.W. Grainger, Inc.
Navien
PartsFPS
McMaster-Carr
REPA LF-EPGC
Platt Mobile
VEVOR Home Improvement Tools
Harbor Freight Tools

 Private Data Parts Town collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics