—— Run into issues on CFC ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: After making a purchase, close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swi... ⇲
Fix: Ensure that you are using a reliable internet connection when making payments. A weak connection can delay the processing of transactions. T... ⇲
Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This c... ⇲
Fix: Reset your password by tapping on 'Forgot Password?' on the login screen. Follow the prompts to receive a password reset link via email or S... ⇲
Fix: Check if there are any settings within the app that allow you to set up recurring payments. Look under payment settings or account settings... ⇲
Fix: If the app does not support multiple cards, consider using a separate app or service that allows you to manage multiple cards and link them... ⇲
Fix: Try logging out of the app and logging back in to refresh the session. This can sometimes resolve temporary glitches with features like date... ⇲
Fix: Check if there is an option to save payment information in the app settings. If available, enable this feature to avoid re-entering details... ⇲
Fix: Keep a personal record of your payments and their dates. If you notice delays, you can follow up with the credit bureau directly to ensure y... ⇲
Fix: If the app does not allow for minimum payments, manually calculate the minimum amount and enter it as a custom payment each time you pay.... ⇲
Fix: Keep a detailed log of your transactions and their statuses. If you notice discrepancies, you can address them directly with customer servic... ⇲
Fix: Make payments a few days in advance of the due date to account for any processing delays. Set reminders to ensure you do this consistently.... ⇲
Fix: Keep a personal log of your payments and their statuses. If you notice inconsistencies, you can address them with customer service or throug... ⇲
Fix: Check the app settings to see if there is an option to enable biometric authentication. If not, consider using a password manager that suppo... ⇲
Fix: Look for alternative contact methods such as email or social media channels where the company may be more responsive. Sometimes, companies a... ⇲
Fix: Check the app's help or support section for any listed contact methods. Sometimes, contact information is hidden in FAQs or support articles... ⇲
Fix: Look for an 'Edit Profile' or 'Account Settings' section in the app where you can update your personal information. If this is not available... ⇲
Fix: Check the app settings to see if there is an option to save bank account information. If not, consider using a password manager to store you... ⇲
Fix: Familiarize yourself with the app's layout and look for any tabs or menus that may help you switch between cards more easily. Sometimes, a s... ⇲
Fix: Take note of the specific error messages you encounter and search online for solutions or explanations related to those messages. User forum... ⇲