fix problems on EJOY Learn English With Videos [iphone]

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—— Run into issues on EJOY Learn English With Videos? Get help pending when official support gets back to you!

eJOY Learn English with videos
Info:
company: 9Fury Games
: https://ejoy-english.com/help
: ejoy-english.com
Chat with our AI-based eJOY Learn English with videos Support
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Compatibility issue

limited language support

Fix: 1. Explore alternative apps: If eJOY Learn English does not support your desired language, consider using other language learning apps that... ⇲
 
Audio issue

microphone not working during shadowing

Fix: 1. Check microphone permissions: Go to your iPhone's Settings > Privacy > Microphone. Ensure that eJOY Learn English is enabled to access th... ⇲

poor audio quality from teacher

Fix: 1. Check audio settings: Go to the app settings and look for audio quality options. If available, select a higher quality setting. 2. Use he... ⇲
 
Network issue

network error on login

Fix: 1. Check your internet connection: Ensure that your Wi-Fi or cellular data is working. Try opening a web page or another app that requires i... ⇲
 
Payments issue

basic mode despite payment

Fix: 1. Log out and log back in: Sometimes, logging out of your account and logging back in can refresh your subscription status. Go to the app s... ⇲
 
Video issue

inability to watch movies on mobile

Fix: 1. Check app settings: Ensure that the app is updated to the latest version and check if there are any settings that restrict movie playback... ⇲
 
Syncing issue

loss of favorite videos after reinstalling

Fix: 1. Backup favorites: Before reinstalling, take a screenshot of your favorite videos or write them down. This way, you can easily find them a... ⇲
 
Account issue

unable to link with Gmail or Apple

Fix: 1. Check app permissions: Go to your iPhone's Settings > Privacy and ensure that eJOY Learn English has the necessary permissions to access... ⇲
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 what users are saying
Good experience
65.5%

Bad experience
22.4%

Neutral
12.1%

~ from our NLP analysis of 58 combined software ratings.

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 Private Data eJOY Learn English with videos collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Diagnostics

  Cost of Subscriptions
  1. eJOY Pro Monthly Plan: $22.99 Pro Plan offers you unlimited words added
  2. eJOY Pro 12 Months Promotion: $96.99 Pro Plan offers you unlimited words added
  3. eJOY Pro 12 Months Promotion: $47.99 Pro Plan offers you unlimited words added
  4. eJOY Pro 1 Year Plan: $114.99 Pro Plan offers you unlimited words added
  5. eJOY Pro 3 Months Plan: $52.99 Pro Plan offers you unlimited words added
  6. eJOY Pro 6 Months Plan: $65.99 Pro Plan offers you unlimited words added