fix problems on Primal [iphone]

—— Run into issues on Primal? Get help pending when official support gets back to you!

Primal

Info:

company: Primal Systems Incorporated.

: https://primal.net/support

: primal.net

Chat with our AI-based Primal Support

🛠️ Common Primal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Note reactions are inaccurate

Fix: Check for any updates to the Primal app in the App Store. Developers often release updates to fix bugs and improve functionality. To do this... ⇲

Loses relays when switching to desktop

Fix: Ensure that you are logged into the same account on both the iPhone app and the desktop version. This can help maintain your relay settings... ⇲

Settings issue

Wallet setup is misleading

Fix: Follow a step-by-step guide for setting up the wallet. Look for online resources or community forums that provide detailed instructions on t... ⇲

Loading issue

Feed doesn't load

Fix: Check your internet connection. Ensure that your iPhone is connected to Wi-Fi or has a strong cellular signal. If the connection is weak, tr... ⇲

Syncing issue

Relay list gets wiped on app close

Fix: Check if there is an option in the app settings to save your relay list. Some apps have a setting that allows you to keep your preferences e... ⇲

Likes from other Nostr apps not shown

Fix: Ensure that you are logged into the same account across all Nostr apps. This can help synchronize your likes and other interactions. If you... ⇲

Registration issue

Account creation process has no options

Fix: Try using a different method for account creation, such as signing up with an email instead of a social media account, if available. This ca... ⇲

Freezing issue

Primal stuck after signing in with public key

Fix: Force close the app and restart it. This can help reset the app's state and may allow you to sign in successfully. To force close, swipe up... ⇲

Network issue

Lightning network capabilities not working with external wallets

Fix: Ensure that your external wallet is compatible with the Lightning network. Check the wallet's documentation or support resources to confirm... ⇲

Payments issue

Fees for buying sats are unclear

Fix: Look for a detailed fee breakdown in the app before completing a purchase. Many apps provide a summary of fees before finalizing a transacti... ⇲