fix problems on DrexelOne [iphone]

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DrexelOne
Info:
company: Drexel University
: http://drexel.edu/IRT/D1M
: drexel.edu
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UI issue

does not show grades

Fix: 1. Refresh the App: Sometimes, simply pulling down on the grades page can refresh the data. 2. Check for Updates: Ensure that the app is up... ⇲

DrexelOne does not replace website functionality

Fix: 1. Use the Website: If certain features are not available in the app, use the Drexel website for those functionalities until the app is upda... ⇲

does not show dining dollars

Fix: 1. Refresh the App: Pull down on the dining dollars page to refresh the data. 2. Check for Updates: Ensure the app is updated to the latest... ⇲
 
Account issue

authentication issues

Fix: 1. Re-enter Credentials: Go to the login screen and carefully re-enter your username and password. 2. Check for System Maintenance: Sometim... ⇲
 
Bugs issue

gps feature not working

Fix: 1. Enable Location Services: Go to Settings > Privacy > Location Services and ensure that Location Services are turned on for DrexelOne. 2.... ⇲
 
Updates issue

outdated shuttle schedules

Fix: 1. Check for Updates: Ensure that you have the latest version of the app, as updates may include new shuttle schedules. 2. Visit the Websit... ⇲

requires more updates

Fix: 1. Regularly Check for Updates: Make it a habit to check for app updates in the App Store to ensure you have the latest features and fixes.... ⇲
 
Crashes issue

crashes when selecting certain classes

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find DrexelOne, and select 'Offload App'. This can help clear any corrupted d... ⇲
 
Notifications issue

notification overload

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > DrexelOne and customize which notifications you want to receive. You can t... ⇲
 
Slow issue

slow page transitions

Fix: 1. Close Background Apps: Double-tap the home button and swipe up on apps to close them. This can free up resources for DrexelOne. 2. Resta... ⇲
 
Compatibility issue

inconsistent performance on iPad

Fix: 1. Update iPadOS: Ensure your iPad is running the latest version of iPadOS. Go to Settings > General > Software Update. 2. Reinstall the Ap... ⇲
 
Login issue

logged out frequently

Fix: 1. Check for App Updates: Ensure you are using the latest version of the app, as updates may fix session management issues. 2. Stay Logged... ⇲
 
Customization issue

no option for dragonlink access

Fix: 1. Check App Settings: Look through the app settings to see if there is an option to link your DragonLink account. 2. Use the Website: If t... ⇲
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 what users are saying
Good experience
54.3%

Bad experience
37.0%

Neutral
8.7%

~ from our NLP analysis of 46 combined software ratings.

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 Private Data DrexelOne collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data