fix problems on Innovative Language Learning [iphone]

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—— Run into issues on Innovative Language Learning? Get help pending when official support gets back to you!

Innovative Language Learning
Info:
company: Innovative Language Learning USA LLC
: https://support.innovativelanguage.com/hc/en-us
: www.innovativelanguage.com
Chat with our AI-based Innovative Language Learning Support
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Audio issue

Audio lessons format is confusing

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand where audio lessons are located. 2. Use the he... ⇲

Long unnecessary music intro at the beginning of lessons

Fix: 1. Skip the intro: If the app allows, look for a 'skip' button to bypass the intro music. 2. Provide feedback: Use any available feedback o... ⇲

Slow and robotic English portions in lessons

Fix: 1. Adjust playback speed: Check if the app allows you to change the speed of audio playback to make it more natural. 2. Use alternative res... ⇲
 
Syncing issue

Inconsistent lesson lineup between app and website

Fix: 1. Check for updates: Ensure both the app and website are updated to the latest versions. 2. Sync your account: Log out of both the app and... ⇲

Inability to save progress when switching apps

Fix: 1. Use the same account: Ensure you are logged into the same account on both the app and website to save progress. 2. Take notes: Manually... ⇲
 
Bugs issue

Bugs in flashcard feature

Fix: 1. Restart the app: Close and reopen the app to see if the issue resolves itself. 2. Check for updates: Ensure you have the latest version... ⇲

Errors in vocabulary and grammar presentation

Fix: 1. Review lesson notes: Cross-check vocabulary and grammar with reliable sources to confirm accuracy. 2. Report errors: Use any feedback op... ⇲

Editing issues in podcasts

Fix: 1. Check for updates: Ensure the app is updated, as updates may fix editing issues. 2. Use external editing tools: If you need to edit podc... ⇲
 
Gameplay issue

Lack of interactive features

Fix: 1. Explore all app features: Ensure you are utilizing all available features in the app, as some may be less obvious. 2. Engage with commun... ⇲

No flashcard feature in mobile app

Fix: 1. Use the website: Access the flashcard feature through the website if available. 2. Create your own flashcards: Use a separate flashcard... ⇲
 
UI issue

Difficult navigation between languages

Fix: 1. Familiarize yourself with the navigation: Spend time exploring the app to understand how to switch between languages. 2. Check settings:... ⇲
 
Support issue

No response from customer support

Fix: 1. Check FAQs: Look for answers in the app's FAQ section or help center. 2. Use alternative contact methods: If available, try reaching out... ⇲

Automated responses from teachers

Fix: 1. Engage actively: Ask specific questions to encourage more personalized responses. 2. Use community forums: Participate in community disc... ⇲
 
Payments issue

Lessons locked after initial free access

Fix: 1. Review subscription options: Check the app for subscription plans that may fit your budget. 2. Explore free trials: Look for any promoti... ⇲

High subscription costs

Fix: 1. Look for discounts: Check the app or website for any promotional discounts or seasonal offers. 2. Consider sharing a subscription: If po... ⇲
 
Updates issue

Limited advanced content updates

Fix: 1. Provide feedback: Use any feedback option in the app to express your desire for more advanced content. 2. Supplement with other resource... ⇲
 
Glitches issue

Glitches in word bank feature

Fix: 1. Restart the app: Close and reopen the app to see if the glitch resolves itself. 2. Clear app cache: Go to Settings > General > iPhone St... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.1%

Bad experience
3.6%

Neutral
3.3%

~ from our NLP analysis of 33,009 combined software ratings.

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 Private Data Innovative Language Learning collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Japanese Basic Subscription: $7.99 Japanese Basic Subscription
  2. Japanese Mobile Subscription: $9.99 Japanese Mobile Subscription
  3. Japanese Premium Subscription: $24.99 Get Premium access to our Japanese lessons
  4. Spanish Basic Subscription: $7.99 Spanish Basic Subscription
  5. Spanish Mobile Subscription: $9.99 Spanish Mobile Subscription
  6. Korean Basic Subscription: $7.99 Korean Basic Subscription
  7. Korean Mobile Subscription: $9.99 Korean Mobile Subscription
  8. French Basic Subscription: $7.99 French Basic Subscription
  9. Russian Mobile Subscription: $9.99 Russian Mobile Subscription
  10. French Mobile Subscription: $9.99 French Mobile Subscription