fix problems on Hive OS [iphone]

—— Run into issues on Hive OS? Get help pending when official support gets back to you!

Hive OS

Info:

company: Hiveon

: https://hiveon.com/knowledge-base/

: hiveon.com

Chat with our AI-based Hive OS Support

🛠️ Common Hive OS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Missing VRAM temperature readings for Nvidia cards

Fix: Check if your Nvidia drivers are up to date. Open the Nvidia Control Panel, go to 'System Information' and ensure you have the latest versio... ⇲

No integration with HiveOn pools

Fix: Verify your Hive OS settings to ensure that you have selected the correct pool. Go to the 'Wallets' section, select your wallet, and ensure... ⇲

UI issue

iPad version needs resizing

Fix: Adjust the display settings on your iPad. Go to 'Settings' > 'Display & Brightness' and try changing the display settings to see if it impro... ⇲

Lack of projected earnings display

Fix: Manually calculate your projected earnings based on your current hash rate and the pool's payout structure. Use online calculators to estima... ⇲

Upgrade confirmation pop-up is off-screen

Fix: Try rotating your device to landscape mode to see if the pop-up appears within the screen boundaries. Sometimes, orientation changes can hel... ⇲

Loading issue

Data loading errors occur frequently

Fix: Clear the app's cache. Go to 'Settings' > 'General' > 'iPhone Storage', find Hive OS, and select 'Offload App'. This will clear the cache wi... ⇲

Updates issue

Update process is broken

Fix: Check for any available updates manually. Go to the App Store, search for Hive OS, and see if an update is available. If so, download and in... ⇲

Cannot update miner from phone

Fix: Ensure you have the latest version of the Hive OS app installed. Go to the App Store and check for updates. If an update is available, insta... ⇲

Hive OS does not stay authenticated

Fix: Log out of the app and log back in. This can refresh your session and may resolve authentication issues. Go to 'Settings' in the app and sel... ⇲

Screen issue

Screen fails to load after updates

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then swi... ⇲

Slow issue

Slow loading times

Fix: Check your internet connection speed. Use a speed test app to ensure you have a stable and fast connection. If your connection is slow, cons... ⇲

Customization issue

No home screen widgets available

Fix: Check if your iOS version supports widgets. If you are running an older version of iOS, consider updating to the latest version to access wi... ⇲

Network issue

Rig goes offline randomly

Fix: Check your rig's power supply and internet connection. Ensure that all cables are securely connected and that your internet is stable. Consi... ⇲

Compatibility issue