fix problems on Hop Passport [iphone]

—— Run into issues on Hop Passport? Get help pending when official support gets back to you!

Hop Passport

Info:

company: MDLove Adventures LLC

: https://www.hoppassport.com/hop-passport-app

Chat with our AI-based Hop Passport Support

🛠️ Common Hop Passport Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No access to full photo library

Fix: Check the app permissions in your iPhone settings. Go to Settings > Privacy > Photos, and ensure that Hop Passport has access to your photo... ⇲

Missing many breweries compared to physical book

Fix: Check for updates within the app. Sometimes, the app may not have the latest data, and an update can include new breweries. Go to the App St... ⇲

Awareness issue

Over half of establishments unaware of app

Fix: Encourage local breweries to sign up for the app by sharing information about its benefits. You can create a flyer or share a link to the ap... ⇲

Support issue

Customer service provides no support

Fix: Check the app for any FAQ or help section that may provide answers to common issues. Sometimes, the information is available within the app... ⇲

Search issue

Hop Passport shows no breweries within 100 miles

Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services, and make sure Hop Passport is set... ⇲

Updates issue

Recent update removed many locations

Fix: Check if there is an option to revert to a previous version of the app in the App Store. Sometimes, you can find older versions available fo... ⇲

Freezing issue

Home screen freezes

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲

Loading issue

Hop Passport does not function beyond home screen

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲

UI issue

Countdown timer for stamp redemption is confusing

Fix: Look for any tutorial or help section within the app that explains how the countdown timer works. This may provide clarity on how to use it... ⇲

Customization issue

Limited functionality for gluten-free options

Fix: Check if there are filters or settings within the app that allow you to specify dietary preferences. This may help you find gluten-free opti... ⇲