fix problems on Scout [iphone]

—— Run into issues on Scout? Get help pending when official support gets back to you!

Scout: Inventory Management

Info:

company: StockX LLC

: https://scoutapp.ai

: scoutapp.ai

Chat with our AI-based Scout Support

🛠️ Common Scout Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Confusing new layout

Fix: Take some time to explore the app's new layout. Familiarize yourself with the main sections and features by navigating through them. You can... ⇲

Sales report malfunctions

Fix: First, ensure that your app is updated to the latest version, as updates often fix bugs. Go to the App Store, search for Scout: Inventory Ma... ⇲

Settings issue

Cannot edit sales for shoe prices

Fix: Check if there is a specific setting that allows you to edit sales prices. Navigate to the sales section and look for an 'Edit' option next... ⇲

Registration issue

Account creation requires waitlist

Fix: If you are on a waitlist, regularly check your email for updates from the app regarding your account status. Sometimes, they may send out in... ⇲

Customization issue

Limited size conversion options

Fix: Check if there are any settings within the app that allow you to customize size conversion options. If not, consider creating a manual conve... ⇲

Difficult to track multiple shoe sizes at once

Fix: Try creating separate entries for each shoe size in the inventory. This can help you manage and track them more effectively, even if it requ... ⇲

Syncing issue

Bulk sale items not integrated

Fix: When creating bulk sales, ensure you are following the correct procedure as outlined in the app's help section. Sometimes, bulk sales requir... ⇲

Freezing issue

Scout freezes occasionally

Fix: To resolve freezing issues, try closing the app completely and reopening it. You can do this by double-tapping the home button (or swiping u... ⇲

Bugs issue

Inconsistent stock price tracking

Fix: Ensure that you are entering stock prices consistently and correctly. Review your entries for any discrepancies that may cause tracking issu... ⇲

Features issue

Lacks automatic tax calculations

Fix: For now, you can manually calculate taxes based on your local tax rates and input them into the app when processing sales. OR Alternative... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.7%

Bad experience

3.7%

Neutral

1.6%

~ from our NLP analysis of 321 combined software ratings.

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Private Data Scout collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History
- Diagnostics