fix problems on MKSAP 19 [iphone]

—— Run into issues on MKSAP 19? Get help pending when official support gets back to you!

MKSAP 19

Info:

company: American College of Physicians

: https://mksap.acponline.org

Chat with our AI-based MKSAP 19 Support

🛠️ Common MKSAP 19 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Highlighting function is broken

Fix: First, ensure that your MKSAP 19 app is updated to the latest version. Go to the App Store, tap on your profile icon at the top right, and s... ⇲

Highlighting feature lags

Fix: To address lagging in the highlighting feature, first check your device's storage. Go to Settings > General > iPhone Storage. If your storag... ⇲

UI issue

Difficult to highlight on mobile

Fix: If highlighting is difficult, try adjusting your touch sensitivity settings. Go to Settings > Accessibility > Touch > 3D & Haptic Touch. Adj... ⇲

Highlighting requires multiple clicks

Fix: To reduce the number of clicks needed for highlighting, ensure you are using the correct method. Tap and hold on the text you want to highli... ⇲

Awkward highlighting function

Fix: If the highlighting function feels awkward, practice using it in different ways. For example, try adjusting the speed of your taps and the p... ⇲

Compatibility issue

No split screen support on iPads

Fix: While MKSAP 19 may not support split screen, you can use the 'Slide Over' feature. Open MKSAP 19, then swipe from the right edge of the scre... ⇲

Bugs issue

Assignments do not show up

Fix: Check your internet connection first. A weak or unstable connection can prevent assignments from loading. Try switching between Wi-Fi and ce... ⇲

Customization issue

Highlighting color change is difficult

Fix: To change the highlighting color, tap on the highlighted text to bring up the color options. If this is not working, ensure that you are tap... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

69.7%

Neutral

18.2%

Bad experience

12.1%

~ from our NLP analysis of 33 combined software ratings.

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Private Data MKSAP 19 collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics