fix problems on MyBenefits2GO [iphone]

—— Run into issues on MyBenefits2GO? Get help pending when official support gets back to you!

MyBenefits2GO

Info:

company: USI Holdings Corporation

: https://www.usi.com/contact-us/

Chat with our AI-based MyBenefits2GO Support

🛠️ Common MyBenefits2GO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No useful information in the app

Fix: Check if you are logged in correctly. Sometimes, logging out and logging back in can refresh the app's data. To do this, go to the app setti... ⇲

Frequent error messages

Fix: Try clearing the app's cache. Go to your iPhone settings, scroll down to MyBenefits2GO, and look for an option to clear cache or reset the a... ⇲

Storage issue

No plan information stored

Fix: Verify that you have completed the setup process correctly. Go to the app settings and check if you have entered all necessary information r... ⇲

Crashes issue

MyBenefits2GO crashes upon entering employer code

Fix: Make sure you are entering the correct employer code. Double-check for any typos or errors in the code. If you are unsure, refer to any docu... ⇲

Links issue

Links to external sites only

Fix: If the app primarily links to external sites, consider bookmarking those sites in your browser for easier access. This can serve as a workar... ⇲

Updates issue

No updates for an extended period

Fix: Regularly check the App Store for updates. Go to the App Store, tap on your profile icon, and scroll down to see if MyBenefits2GO has any pe... ⇲

Customization issue

Useless functionality

Fix: Explore all features of the app thoroughly. Sometimes, users may overlook certain functionalities. Go through the app's menu and settings to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

66.7%

Good experience

33.3%

Neutral

0.0%

~ from our NLP analysis of 27 combined software ratings.

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Private Data MyBenefits2GO collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location