fix problems on Fanatics Sportsbook & Casino [iphone]

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—— Run into issues on Fanatics Sportsbook & Casino? Get help pending when official support gets back to you!

Fanatics Sportsbook & Casino
Info:
company: FBG ENTERPRISES OPCO, LLC
: https://sportsbook.fanatics.com/
: sportsbook.fanatics.com
Chat with our AI-based Fanatics Sportsbook & Casino Support
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Bugs issue

Inaccurate live stats

Fix: 1. Refresh the app regularly during live events. Pull down on the screen to refresh the stats. 2. Check for any app updates that may addres... ⇲
 
Support issue

Poor customer service response times

Fix: 1. Use the in-app chat feature for quicker responses. Navigate to the help section and look for live chat options. 2. Check the FAQ section... ⇲

Inability to contact support via phone

Fix: 1. Use the in-app chat feature or email support as an alternative to phone contact. 2. Check the app's help section for FAQs that may addre... ⇲

Delayed responses to support inquiries

Fix: 1. Use the in-app chat feature for potentially quicker responses compared to email. 2. Be concise and clear in your inquiries to help suppo... ⇲
 
Account issue

Account suspensions without clear reasons

Fix: 1. Review the app's terms and conditions to ensure compliance with all rules. 2. Check your email for any communication from the app regard... ⇲

Difficulty in verifying identity

Fix: 1. Ensure you have all required documents ready, such as a government-issued ID and proof of address. 2. Use the app's built-in verificatio... ⇲

Account limits imposed after winning

Fix: 1. Review the app's terms regarding account limits to understand the criteria for such limits. 2. If you believe the limits are unfair, pre... ⇲
 
Gameplay issue

Limited betting options

Fix: 1. Explore the app's settings to see if there are filters or categories that can be adjusted to show more betting options. 2. Check for any... ⇲
 
Payments issue

Issues with bonus bets not being credited

Fix: 1. Review the terms and conditions of the bonus offer to ensure you meet all requirements. 2. Check your account balance and transaction hi... ⇲

Problems with deposit methods

Fix: 1. Verify that your payment method is valid and has sufficient funds. 2. Check if the app supports your chosen deposit method and that it i... ⇲
 
Glitches issue

Technical glitches during live betting

Fix: 1. Ensure your app is updated to the latest version to minimize glitches. 2. Close any unnecessary apps running in the background to free u... ⇲
 
Ads issue

Confusing promotional terms

Fix: 1. Carefully read the promotional terms and conditions before participating in any offers. 2. Take notes on key points or requirements to a... ⇲
 
Compatibility issue

Inconsistent app performance on different devices

Fix: 1. Ensure all devices are running the latest version of the app and their operating systems. 2. Clear the app cache on each device by unins... ⇲
 
Customization issue

Lack of customization options for betting categories

Fix: 1. Explore the app's settings to see if there are any available customization options for betting categories. 2. Provide feedback through t... ⇲
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 what users are saying
Good experience
95.7%

Bad experience
2.5%

Neutral
1.7%

~ from our NLP analysis of 80,356 combined software ratings.

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 Private Data Fanatics Sportsbook & Casino collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics