—— Run into issues on Ginkgo Art History & Paintings? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find the Ginkgo app and tap on it. If there’s an option to offload the app, d... ⇲
Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for the Ginkgo app. Developers often release updates... ⇲
Fix: 1. Download content for offline use: Check if the app has an option to download specific content for offline viewing. Look for a download bu... ⇲
Fix: 1. Utilize in-app help: Check if the Ginkgo app has a help or FAQ section within the app itself. This can provide immediate answers to commo... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > Ginkgo and ensure that notifications are enabled. Adjust the settings to al... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲
Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have missed. Sometimes, option... ⇲
Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Ginkgo. This can help reduce battery dra... ⇲
Fix: 1. Check for updates: Ensure your device is running the latest version of iOS, as updates can improve compatibility with apps. Go to Setting... ⇲