fix problems on SoundHound [iphone]

​

—— Run into issues on SoundHound? Get help pending when official support gets back to you!

SoundHound - Music Discovery
Info:
company: SoundHound, Inc.
: https://soundhound.com/soundhoundhelp
: www.soundhound.com
Chat with our AI-based SoundHound Support
   Hello! How can I assist you?  

characters left:
 
Search issue
Search feature fails to load

Fix: 1. Check Internet Connection: Ensure your device is connected to the internet. Try switching between Wi-Fi and cellular data to see if that... »»
No option to save unsuccessful searches

Fix: 1. Keep a Manual Log: Use a notes app to manually log songs you’ve searched for unsuccessfully. This can help you remember to try again late... »»
Unrelated song results returned

Fix: 1. Refine Your Search: When searching, try to be as specific as possible with your queries. Include more details like artist name or song ly... »»
 
Ads issue
Ads interfere with functionality

Fix: 1. Upgrade to Premium: If available, consider upgrading to a premium version of SoundHound that may offer an ad-free experience. 2. Close Ad... »»
Video ads disrupt song identification process

Fix: 1. Upgrade to Premium: If available, consider upgrading to a premium version of SoundHound that may offer an ad-free experience. 2. Use Airp... »»
 
Updates issue
Limited song database for newer or less popular songs

Fix: 1. Use Alternative Apps: If SoundHound is not identifying newer songs, consider using other music identification apps like Shazam or Musixma... »»
Recent updates have degraded performance

Fix: 1. Reinstall the App: Uninstall SoundHound and then reinstall it from the App Store. This can sometimes resolve performance issues caused by... »»
 
Bugs issue
Lyrics feature is inconsistent

Fix: 1. Refresh the Lyrics: If lyrics are not loading, try closing and reopening the app or navigating away from the song and back again to refre... »»
Lack of composer identification for classical music

Fix: 1. Use Alternative Apps: Consider using apps specifically designed for classical music identification, such as Classical Music Radio or spec... »»
Limited information on musicians and similar artists

Fix: 1. Use Music Databases: For more information on musicians, use dedicated music databases like AllMusic or Wikipedia to find detailed artist... »»
 
Network issue
Requires internet connection for full functionality

Fix: 1. Use Offline Mode: If SoundHound offers an offline mode, enable it to use some features without an internet connection. Check the app sett... »»
 
Account issue
Persistent prompts for account creation

Fix: 1. Dismiss Prompts: If the app prompts you to create an account, look for an option to dismiss or skip this step. Many apps allow you to use... »»
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
97.8%

Bad experience
1.2%

Neutral
1.0%

~ from our NLP analysis of 180,773 combined software ratings.

 Switch to these Alternatives:
Song Finder : Music Identifier
Music Identifier ‣ Find Songs
Music Finder - Recognize Songs
Musixmatch Lyrics Finder
Genius: Song Lyrics Finder
Bandcamp
Identify Song
IDAGIO Stream Classical Music
TIDAL Music: HiFi Sound
Discogs

 Private Data SoundHound collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Ad Removal: $6.99 Ad-free experience in SoundHound