fix problems on The Promise [iphone]

—— Run into issues on The Promise? Get help pending when official support gets back to you!

The Promise

Info:

company: Murad Shahmammadli

: https://muradsh.github.io/#contact

: muradsh.github.io

Chat with our AI-based The Promise Support

🛠️ Common The Promise Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult initial setup

Fix: 1. Ensure you have a stable internet connection before starting the setup process. 2. Follow the on-screen instructions carefully, as they g... ⇲

Limited character count for affirmations

Fix: 1. Review the affirmation you want to create and try to condense it into a shorter version while retaining its core message. 2. Use abbrevia... ⇲

Payments issue

Requires coins for natural voice

Fix: 1. Check if there are any free trials or promotions available for natural voice features within the app. 2. Engage with the app regularly to... ⇲

Coins not credited after purchase

Fix: 1. Check your internet connection to ensure the transaction can be processed. 2. Restart the app and check your coin balance again after a f... ⇲

Audio issue

Affirmations stop playing

Fix: 1. Ensure that your device's volume is turned up and not muted. 2. Check the app settings to see if there is a timer or sleep mode that may... ⇲

Voice notation issues

Fix: 1. Check your device's microphone settings to ensure the app has permission to access it. Go to Settings > Privacy > Microphone and toggle t... ⇲

Poor sound quality

Fix: 1. Check your device's audio settings and ensure that the equalizer is set to a neutral setting. Go to Settings > Music > EQ and select 'Off... ⇲

Crashes issue

The Promise sometimes turns off

Fix: 1. Ensure your device has enough storage space, as low storage can cause apps to crash. Go to Settings > General > iPhone Storage to check.... ⇲

Syncing issue

Affirmations not saved automatically

Fix: 1. After creating an affirmation, make sure to manually save it by tapping the save button or equivalent option in the app. 2. Check the app... ⇲

Registration issue

Sign-up issues

Fix: 1. Double-check that you are entering the correct email address and password, ensuring there are no typos. 2. If you are not receiving a con... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.0%

Bad experience

12.0%

Neutral

6.0%

~ from our NLP analysis of 50 combined software ratings.

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Private Data The Promise collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content

Cost of Subscriptions

600 Coins: $0.99 Purchase 600 coins to use in the app
1200 Coins: $1.99 Purchase 1200 coins to use in the app
3000 Coins: $4.99 Purchase 3000 coins to use in the app
6500 Coins: $9.99 Purchase 6500 coins to use in the app
Download Recordings: $1.99 Download recordings to listen offline
download 3 subliminals: $1.79 Downloading 3 subliminals together
Downloading Subliminals: $0.99 You can download subliminals
15000 Coins: $19.99 Purchase 15000 coins to use in the app
Downloading Audio: $0.99 Download an audio to listen to it offline
40000 Coins: $49.99 Purchase 40000 coins to use in the app