fix problems on Polarsteps [iphone]

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—— Run into issues on Polarsteps? Get help pending when official support gets back to you!

Polarsteps: Plan & Track Trips
Info:
company: Polarsteps B.V.
: https://support.polarsteps.com
: www.polarsteps.com
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Bugs issue
App fails to track current trips

Fix: Ensure that location services are enabled for Polarsteps. Go to your iPhone's Settings > Privacy > Location Services, and make sure Polarste... »»
Photo suggestions are inaccurate

Fix: To improve photo suggestions, ensure that you are tagging your photos with relevant locations and descriptions. This can help the app better... »»
App splits trips into multiple entries

Fix: To avoid multiple entries, ensure that you are consistently using the same trip name and settings when logging your travels. This can help t... »»
Text drops when adding photos and text simultaneously

Fix: To avoid losing text while adding photos, try writing your text first and then adding photos afterward. This can help ensure that your text... »»
Inaccurate representation of total travel history

Fix: To ensure accurate tracking, regularly check and update your trip entries to reflect all travels. This can help the app maintain an accurate... »»
Photos show as blank dots on the map

Fix: Check your internet connection to ensure that the app can load the images properly. A weak connection may cause images to not display correc... »»
Difficulty in re-adding stops and photos

Fix: To make re-adding stops easier, keep a list of your stops and photos on a note-taking app or document. This way, you can quickly reference t... »»
 
Customization issue
Location renaming to county is unhelpful

Fix: You can manually edit the location names after they are generated. Tap on the location in your trip and look for an option to edit the name.... »»
 
UI issue
Manual date entry is cumbersome

Fix: To streamline date entry, consider using the calendar feature on your iPhone to quickly select dates instead of typing them in. This can red... »»
 
Features issue
No option to co-create trips with other users

Fix: As a workaround, you can share your trip details with friends or family via messaging apps or email, allowing them to contribute their photo... »»
Limited interactive world view

Fix: To enhance your experience, try using the map features on other platforms (like Google Maps) for a more interactive view of your travels. Yo... »»
 
Compatibility issue
Users cannot like or comment without the app

Fix: As a workaround, you can share your trip link with friends and family via social media or messaging apps, allowing them to view your trip ev... »»
 
Privacy issue
Privacy concerns with adding photos of people without permission

Fix: To address privacy concerns, always ask for permission before taking or sharing photos of others. This can help ensure that everyone is comf... »»
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 what users are saying
Good experience
96.8%

Bad experience
1.9%

Neutral
1.3%

~ from our NLP analysis of 4,357 combined software ratings.

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 Private Data Polarsteps collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics