fix problems on Vids AI [iphone]

​

—— Run into issues on Vids AI? Get help pending when official support gets back to you!

Vids AI - Reels Video Editor
Info:
company: Viral Vision Ltd.
: https://vids-app.com
: vids-app.com
Chat with our AI-based Vids AI Support
   Hello! How can I assist you?  

characters left:
 
Glitches issue

Glitches when adding text

Fix: 1. Restart the app: Close and reopen Vids AI to reset any temporary issues. 2. Update the app: Ensure you have the latest version of Vids AI... ⇲
 
Customization issue

Default video size only fits TikTok and IG stories

Fix: 1. Manually adjust video dimensions: Use the cropping tool in Vids AI to adjust the video size to fit other platforms like YouTube or Facebo... ⇲

Limited video length options

Fix: 1. Edit in segments: If the app limits video length, consider editing your video in smaller segments and then combining them later using ano... ⇲

Limited templates available

Fix: 1. Create your own templates: Use the app's features to design your own templates that you can reuse for future projects. 2. Search online:... ⇲
 
Settings issue

Inability to choose specific folders for media

Fix: 1. Organize media manually: Before importing, organize your media files into specific folders on your device. This can help you find them mo... ⇲

No option to save drafts

Fix: 1. Use screen recording: If you need to pause your work, consider using the screen recording feature on your iPhone to capture your progress... ⇲
 
Bugs issue

Inconsistent performance and frequent errors

Fix: 1. Restart your device: Sometimes, a simple restart can resolve performance issues. 2. Close background apps: Double-click the home button a... ⇲
 
Ads issue

Misleading advertising regarding features

Fix: 1. Review app features: Check the app description in the App Store for a clear understanding of what features are included. 2. Explore user... ⇲
 
Payments issue

High cost for additional features

Fix: 1. Evaluate necessity: Assess which additional features you truly need and consider if the cost is justified. 2. Look for discounts: Keep an... ⇲

Trial period leads to unexpected charges

Fix: 1. Set reminders: Mark your calendar to remind yourself when the trial period ends, so you can cancel if you do not wish to continue. 2. Rev... ⇲

Requires multiple payments for certain features

Fix: 1. Prioritize features: Determine which features are essential for your needs and focus on purchasing those. 2. Look for bundles: Check if t... ⇲
 
Updates issue

Lack of innovative updates

Fix: 1. Stay informed: Follow the app's social media or website for any announcements regarding updates or new features. 2. Provide feedback: Use... ⇲
 
Audio issue

Audio from original video is muted

Fix: 1. Check audio settings: Ensure that the audio settings in Vids AI are configured correctly and that the audio is not muted. 2. Re-import th... ⇲
 
Search issue

No search bar for templates

Fix: 1. Browse manually: Familiarize yourself with the available templates by browsing through the categories. 2. Organize templates: If possible... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use FAQs: Check the app's FAQ section for common issues and solutions. 2. Utilize community forums: Look for user forums or communities w... ⇲
 
Video issue

Quality of final video is often degraded

Fix: 1. Check export settings: Ensure that you are exporting your video at the highest quality settings available in Vids AI. 2. Use a different... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.8%

Bad experience
3.1%

Neutral
2.0%

~ from our NLP analysis of 22,611 combined software ratings.

 Switch to these Alternatives:
Reels.Me - Reels Video Maker
Unreels: Reel Video Editor
Spool - Music Video Editor
Reels Maker for Instagram・BEAT
Reels Templates & Maker
Growth Marketing Tool: smmhub
Templify: Reels & Story Maker
Feeds: Post & Template Maker
Most: Aesthetic Story Editor
Reelsy Reel Maker IG Templates

 Private Data Vids AI collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Vids Pro: $59.99 Annual subscription to the Vids Pro
  2. Vids Pro: $49.99 Annual subscription to the Vids Pro
  3. Vids Pro: $7.99 Monthly subscription to the Vids Pro
  4. Vids Pro: $9.99 Monthly subscription to the Vids Pro
  5. Vids AI video PRO: $1.99 1 video generation
  6. Vids Pro: $49.99 Annual subscription to the Vids Pro
  7. Vids Pro: $7.99 Monthly subscription to the Vids Pro
  8. Vids Pro: $59.99 Annual subscription to the Vids Pro
  9. Vids Pro: $49.99 Annual subscription to the Vids Pro
  10. Vids AI video PRO pack: $6.99 5 video generations