—— Run into issues on BenefitHub? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your device's location services are enabled. Go to Settings > Privacy > Location Services and make sure it's turned on for Benef... ⇲
Fix: Clear the app's cache to refresh the data. Go to Settings > General > iPhone Storage, find BenefitHub, and select 'Offload App'. This will r... ⇲
Fix: Check your internet connection. If you're on Wi-Fi, try switching to cellular data or vice versa. If the issue persists, restart your router... ⇲
Fix: Check for app updates in the App Store. An outdated version may have bugs that prevent deals from loading. Update the app if needed. OR L... ⇲
Fix: Ensure that you are following the correct steps to change travel dates. Navigate to the travel section, select your current dates, and look... ⇲
Fix: Ensure you are entering the correct email address associated with your account. Check your spam or junk folder for the password reset email... ⇲
Fix: Double-check your username and password for any typos. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
Fix: Try accessing the app during off-peak hours when server traffic may be lower. This can help reduce the likelihood of encountering heavy traf... ⇲
Fix: Ensure that your device's time settings are set to automatic. Go to Settings > General > Date & Time and enable 'Set Automatically'. This ca... ⇲
Fix: Verify the app's legitimacy by checking reviews and ratings in the App Store. Look for any red flags or consistent complaints from other use... ⇲
Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom on new... ⇲
Fix: Check your transaction history in the app to confirm if the charges are indeed duplicates. If so, take a screenshot of the transactions for... ⇲
Fix: Ensure that the coupon code is still valid and has not expired. Check the terms and conditions associated with the coupon for any restrictio... ⇲