fix problems on JCE [iphone]

—— Run into issues on JCE ? Get help pending when official support gets back to you!

JCE Mobile

Info:

company: JO-CARROLL ENERGY, INC. (NFP)

: http://www.jocarroll.com/content/myaccount-mobile-apps

Chat with our AI-based JCE Support

🛠️ Common JCE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

JCE freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhone X and later) to view all open apps. Swipe u... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find JCE Mobile, and select 'Offload App'. This will remove the app but keep... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for JCE Mobile. Developers often release updates to... ⇲

Loading issue

limited offline functionality

Fix: 1. Download content for offline use: If the app allows, look for options to download videos or content for offline viewing. This is usually... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the JCE Mobile app has a help or FAQ section within the app itself. This can provide immediate answers to c... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > JCE Mobile and ensure that notifications are enabled. Adjust the settings t... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Look for a tutorial or help section that may... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings and look for any customization options that may be available, such as themes or layout adjustmen... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for JCE Mobile to save battery life. 2. R... ⇲

Compatibility issue