—— Run into issues on Chatsen? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Currently, Chatsen does not support picture-in-picture mode. As a workaround, you can use the split-screen feature on your iPhone. To do thi... ⇲
Fix: Try restarting the app to see if that resolves the issue. Double-tap the home button or swipe up from the bottom of the screen to access the... ⇲
Fix: This issue may be related to a temporary glitch. Try clearing the app's cache by going to Settings > Chatsen > Clear Cache. This can help re... ⇲
Fix: If you experience glitches in landscape mode, try rotating your device back to portrait mode and then back to landscape. This can sometimes... ⇲
Fix: Currently, there is no built-in feature to rearrange chat order. As a workaround, you can create new groups or channels based on your prefer... ⇲
Fix: To enable spell check, go to Settings > General > Keyboard and ensure that 'Auto-Correction' and 'Check Spelling' are turned on. This will h... ⇲
Fix: Currently, Chatsen may not support automatic switching. You can manually switch between modes by going to Settings > Display & Brightness an... ⇲
Fix: To reduce overheating, close any background apps that may be consuming resources. Double-tap the home button or swipe up from the bottom of... ⇲
Fix: Ensure that you are entering the correct credentials. If you have forgotten your password, use the 'Forgot Password' option to reset it. Fol... ⇲
Fix: If you find navigation difficult, familiarize yourself with the app's layout by exploring each section. Take note of where key features are... ⇲
Fix: To prevent autocorrect from interfering, you can temporarily disable autocorrect while typing emote names. Go to Settings > General > Keyboa... ⇲
Fix: This may be a display glitch. Try restarting the app to see if the issue resolves itself. Close the app completely and reopen it. OR If t... ⇲
Fix: Currently, if there are no mod options, consider creating a group chat where you can manage participants and set rules for the chat. OR E... ⇲
Fix: Try typing the full name of the contact instead of relying on autocompletion. This can help ensure that you are able to send messages withou... ⇲
Fix: Check for updates within the app to ensure you have the latest emotes. Go to the app settings and look for an option to refresh or update em... ⇲
Fix: To reduce typing lag, try closing other apps running in the background that may be consuming resources. This can help free up memory for Cha... ⇲
Fix: Use the search function within the app to quickly locate channels. Look for a search bar at the top of the channel list and type in the chan... ⇲
Fix: Check your notification settings for Chatsen. Go to Settings > Notifications > Chatsen and ensure that notifications are enabled and set to... ⇲
Fix: If messages are failing to send, try switching to a different network (Wi-Fi or cellular) to see if the issue is related to connectivity.... ⇲