fix problems on ODILO [iphone]

—— Run into issues on ODILO? Get help pending when official support gets back to you!

ODILO - Unlimited Learning

Info:

company: Odilo

: http://www.odilo.us

Chat with our AI-based ODILO Support

🛠️ Common ODILO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Books checked out go to Downloads section

Fix: To manage your downloaded books more effectively, navigate to the Downloads section after checking out a book. From there, you can organize... ⇲

Random app crashes

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲

Crashes issue

Crashes mostly on startup

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older devices) to... ⇲

Crashes when opening Download section

Fix: Check your internet connection. A weak or unstable connection can cause the app to crash when trying to load content. Switch between Wi-Fi a... ⇲

Compatibility issue

ODILO only available in Spanish on iOS

Fix: Change your device's language settings to English or your preferred language. Go to Settings > General > Language & Region, and select your... ⇲

Settings issue

Content displayed in multiple languages without user preference

Fix: Check the app settings for any language preferences. Some apps allow you to set a default language for content. Look for a settings menu wit... ⇲

UI issue

No bookshelf view

Fix: Explore the app's settings to see if there is an option to enable a bookshelf view or a similar feature. Sometimes, this can be hidden in th... ⇲

Loading issue

ODILO fails to load after installation

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage to check available space. If storage is low, del... ⇲

Stuck on login page without explanation

Fix: Double-check your login credentials for accuracy. Ensure that you are entering the correct email and password. If you have forgotten your pa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.1%

Bad experience

10.7%

Neutral

6.2%

~ from our NLP analysis of 178 combined software ratings.

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Private Data ODILO collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Usage Data
- Diagnostics