fix problems on Sunsynk Connect [iphone]

—— Run into issues on Sunsynk Connect? Get help pending when official support gets back to you!

Sunsynk Connect

Info:

company: Sunsynk

: https://www.sunsynk.org/tech-support

: sunsynk.org

Chat with our AI-based Sunsynk Connect Support

🛠️ Common Sunsynk Connect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

significant delay in real time data

Fix: Check your internet connection to ensure it is stable and fast. A weak connection can cause delays in data updates. Try switching between Wi... ⇲

Sunsynk Connect frequently not working or glitching

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Sunsynk Connect, and check for any available updates.... ⇲

UI issue

not user-friendly or view-friendly

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located to improve your navigatio... ⇲

downgraded interface

Fix: Explore the app's settings to see if there is an option to switch back to a previous interface or layout, if available. OR Familiarize yo... ⇲

small text for power flow

Fix: Adjust your device's text size settings by going to Settings > Display & Brightness > Text Size and increasing the size to improve readabili... ⇲

Settings issue

difficult to change settings

Fix: Refer to the app's user manual or help section for guidance on changing settings. This can provide step-by-step instructions tailored to the... ⇲

Updates issue

updates cause new bugs or glitches

Fix: After an update, clear the app's cache by going to your device settings, finding the Sunsynk Connect app, and selecting 'Clear Cache' if the... ⇲

incorrect and incomplete information after update

Fix: Double-check the information against other reliable sources to confirm its accuracy. If discrepancies are found, document them for future re... ⇲

not showing real time data

Fix: Ensure that your device's location services are enabled for the app, as this may affect data accuracy. Go to Settings > Privacy > Location S... ⇲

Screen issue

poor design for mobile screens

Fix: Adjust your device's display settings to zoom in or increase text size, which may help improve visibility of the app's content. OR Provid... ⇲

blank screen on app and website

Fix: Force close the app and restart it. If using a web browser, clear the browser cache and cookies, then reload the website. OR Try accessin... ⇲

Network issue

frequent server problems

Fix: Check the app's official social media pages or forums for any announcements regarding server maintenance or outages. This can help you under... ⇲

Sunsynk Connect always down

Fix: Check for any scheduled maintenance announcements on the app's official channels. This can inform you if the downtime is expected. OR Try... ⇲

Battery issue

no visibility of battery levels

Fix: Navigate to the settings within the app to see if there is an option to enable battery level visibility. Sometimes this feature is hidden in... ⇲

Syncing issue

data migration issues

Fix: Ensure that you have a stable internet connection during the migration process. If the migration fails, try restarting the app and attemptin... ⇲

frustrating re-login process

Fix: Make sure to save your login credentials in a password manager to streamline the login process. This can help you log in quickly without rem... ⇲

Notifications issue