fix problems on Big Time Games [iphone]

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—— Run into issues on Big Time Games? Get help pending when official support gets back to you!

Big Time Games
Info:
company: WINR Games Inc.
: https://x.com/WINRGames
: x.com
Chat with our AI-based Big Time Games Support
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Ads issue

Frequent ads after every game

Fix: 1. Check if there is a premium version of the app available for purchase that removes ads. 2. If you are okay with it, consider using the a... ⇲

Ads are repetitive and long

Fix: 1. If possible, take breaks between games to avoid ad fatigue. 2. Check if there is a premium version of the app that offers an ad-free exp... ⇲

No option to skip ads

Fix: 1. Look for any settings within the app that may allow you to adjust ad preferences. 2. If available, consider upgrading to a premium versi... ⇲
 
Bugs issue

Tickets disappear without explanation

Fix: 1. Check if there are any recent updates or changes in the app that might affect ticket accumulation. 2. Keep a record of your ticket balan... ⇲
 
Login issue

Difficulty logging into the app

Fix: 1. Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Password' feature to reset... ⇲
 
Payments issue

Cash out process is unclear

Fix: 1. Look for a 'Help' or 'FAQ' section within the app that may provide details on the cash-out process. 2. Review any tutorials or guides pr... ⇲

Low cash out value for tickets

Fix: 1. Review the app's terms and conditions regarding ticket values and cash-out options to understand the system better. 2. Consider saving y... ⇲
 
Rewards issue

No rewards for downloading other apps

Fix: 1. Check if there are specific requirements or conditions that need to be met to earn rewards for downloading other apps. 2. Ensure that yo... ⇲
 
UI issue

Confusing new interface

Fix: 1. Take some time to explore the new interface and familiarize yourself with the layout. 2. Look for a tutorial or guide within the app tha... ⇲

No visibility on contest progress

Fix: 1. Check the app for any sections dedicated to contest updates or progress tracking. 2. Look for notifications or announcements within the... ⇲
 
Support issue

Lack of customer support response

Fix: 1. Check the app for any alternative support options, such as live chat or community forums, where you might get quicker responses. 2. Docu... ⇲
 
Registration issue

Inconsistent ticket registration

Fix: 1. Ensure you are connected to a stable internet connection while playing games to avoid issues with ticket registration. 2. Keep track of... ⇲
 
Gameplay issue

Games are too difficult

Fix: 1. Practice the games to improve your skills and strategies. Many games have patterns that can be learned over time. 2. Look for tips and t... ⇲
 
Updates issue

Loss of accumulated tickets after updates

Fix: 1. Before updating the app, take screenshots of your ticket balance to have a reference. 2. After an update, log out and back in to see if... ⇲
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 what users are saying
Good experience
89.9%

Bad experience
5.1%

Neutral
5.0%

~ from our NLP analysis of 6,270 combined software ratings.

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 Private Data Big Time Games collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics