fix problems on Artsy [iphone]

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—— Run into issues on Artsy ? Get help pending when official support gets back to you!

Artsy — Buy and Sell Fine Art
Info:
company: Art.sy Inc.
: https://www.artsy.net/contact
: www.artsy.net
Chat with our AI-based Artsy Support
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Syncing issue

Sync issues between app and web profile

Fix: 1. Ensure you are logged into the same account on both the app and the web. 2. Log out of the app and log back in to refresh the sync. 3. Ch... ⇲
 
Customization issue

Limited category selection

Fix: 1. Use the search function to find specific artworks or artists that may not be listed in the main categories. 2. Check for any updates to t... ⇲

No option to filter saved artworks

Fix: 1. Manually organize your saved artworks by creating separate collections or lists within the app if available. 2. Check for updates that ma... ⇲

No currency selection for prices

Fix: 1. Check if the app has a settings option for currency preferences. If not, consider using a currency converter app to understand the prices... ⇲

Inability to request new artists

Fix: 1. Use the app's feedback or suggestion feature if available to submit your request for new artists. 2. Engage with the app's community on s... ⇲
 
UI issue

Small font size on mobile

Fix: 1. Adjust the font size on your iPhone by going to Settings > Display & Brightness > Text Size and moving the slider to increase the font si... ⇲

Artsy navigation issues

Fix: 1. Familiarize yourself with the app layout by exploring each section. 2. Use the search function to quickly find specific features or artwo... ⇲
 
Loading issue

Inability to read articles from app

Fix: 1. Check if the articles are available on the web version of the site. If so, access them through a web browser. 2. Look for any updates to... ⇲
 
Updates issue

Removal of magazine/news content

Fix: 1. Check if the magazine/news content is available on the web version of the site. 2. Look for any updates or announcements from the app reg... ⇲
 
Settings issue

Difficulties accessing account settings

Fix: 1. Navigate to the profile or settings icon, usually located in the bottom menu or top corner of the app. 2. If you cannot find it, try rest... ⇲
 
Payments issue

High costs compared to competitors

Fix: 1. Compare the artworks you are interested in with similar pieces on competitor platforms to understand the pricing. 2. Look for any promoti... ⇲
 
Verification issue

Inconsistent auction verification

Fix: 1. Review the auction details carefully before participating to ensure you understand the terms. 2. Keep an eye on the auction updates and n... ⇲
 
Support issue

Limited customer support for technical issues

Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Look for community forums or user groups where you can ask questi... ⇲
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 what users are saying
Good experience
95.3%

Bad experience
2.8%

Neutral
1.9%

~ from our NLP analysis of 5,243 combined software ratings.

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 Private Data Artsy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics