—— Run into issues on DG-LAB? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix bugs and improve performance. To do th... ⇲
Fix: Calibrate the touch screen sensitivity. Go to Settings > Accessibility > Touch and adjust the sensitivity settings to see if it improves the... ⇲
Fix: Check the app's settings or help section to see if there is an option to display frequency information. Sometimes, this feature may be hidde... ⇲
Fix: Try creating a new pulse pattern with a different name instead of overwriting. This can help you keep track of your patterns without losing... ⇲
Fix: Restart the app to see if the AI feature functions correctly after a fresh start. Double-tap the home button or swipe up from the bottom of... ⇲
Fix: Check the app settings for an option to enable steady wave mode. Sometimes, this feature may need to be activated manually. OR If the app... ⇲
Fix: Explore the app settings to see if there is an option to enable remote features. Some apps have hidden settings that allow for remote contro... ⇲
Fix: Before updating, back up your app data if possible. After the update, if the app requires reinstallation, delete the app and reinstall it fr... ⇲
Fix: Search for the app's version history on the developer's website or trusted app review sites. They often provide detailed changelogs for each... ⇲
Fix: Perform a hard reset on your iPhone. For iPhone 8 and later, quickly press and release the Volume Up button, then the Volume Down button, an... ⇲
Fix: Force close the app and restart your iPhone. This can help clear temporary glitches that may cause crashes. To force close, swipe up from th... ⇲
Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage to check available space. If storage i... ⇲
Fix: Look for user forums or community support groups where other users may share solutions and tips for common issues with DG-LAB. OR Check t... ⇲
Fix: Review the App Store's refund policy. If you believe you are eligible for a refund, you can request one through your purchase history in the... ⇲