fix problems on Terra Kaffe [iphone]

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—— Run into issues on Terra Kaffe? Get help pending when official support gets back to you!

Terra Kaffe
Info:
company: Terra Kaffe
: https://support.terrakaffe.com/
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Network issue

Requires same SSID for app control

Fix: If you have multiple networks (e.g., 2.4GHz and 5GHz), ensure that both your phone and the machine are connected to the same network. You ca... ⇲

Terra Kaffe fails to connect to WiFi easily

Fix: Restart your router. Unplug it for about 30 seconds and then plug it back in. This can resolve connectivity issues that may be affecting the... ⇲

Terra Kaffe cannot reconnect to WiFi without unpairing

Fix: Try toggling the WiFi off and on again on your phone. This can refresh the connection and may allow the app to reconnect without needing to... ⇲

Fails to detect device on different frequency bands

Fix: Ensure that your phone is connected to the same frequency band (2.4GHz or 5GHz) as the machine. You can check this in your phone's WiFi sett... ⇲
 
Bugs issue

Terra Kaffe often shows machine as asleep incorrectly

Fix: Check the machine's sleep settings in the app. Make sure they are configured correctly and try adjusting the sleep timer to see if it resolv... ⇲

Cannot save or edit drinks reliably

Fix: Ensure that you are following the correct steps to save or edit drinks. Double-check the app's instructions or help section for guidance on... ⇲

Inaccurate usage statistics

Fix: Check if the app is updated to the latest version, as updates may fix bugs related to usage statistics. Go to the App Store and check for up... ⇲

Terra Kaffe gives errors when saving coffee profiles

Fix: Ensure that you have a stable internet connection when saving profiles. A weak connection can cause errors. Test your connection by using ot... ⇲
 
Login issue

Terra Kaffe signs out users daily

Fix: Check your phone's battery optimization settings. Ensure that the Terra Kaffe app is not being restricted, as this can cause it to sign out.... ⇲
 
Support issue

No way to report bugs easily

Fix: Keep a log of the issues you encounter, including steps to reproduce them. This can help you track problems and may assist in troubleshootin... ⇲
 
Settings issue

Sleep mode settings do not work as intended

Fix: Double-check the sleep mode settings in the app. Make sure they are set correctly and try adjusting the timer to see if it resolves the issu... ⇲
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 what users are saying
Good experience
58.3%

Neutral
29.2%

Bad experience
12.5%

~ from our NLP analysis of 24 combined software ratings.

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 Private Data Terra Kaffe collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics