fix problems on Shovel [iphone]

​

—— Run into issues on Shovel? Get help pending when official support gets back to you!

Shovel - Study Planner
Info:
company: How To Study Smart, LLC
: https://shovelapp.io/contact-us/
: shovelapp.io
Chat with our AI-based Shovel Support
   Hello! How can I assist you?  

characters left:
 
Slow issue

Phone app is slow

Fix: 1. Close any background apps that may be consuming resources. 2. Double-tap the home button (or swipe up from the bottom on newer iPhones) t... ⇲
 
Notifications issue

Shovel sends duplicate notifications

Fix: 1. Open the Shovel app and navigate to the settings menu. 2. Look for notification settings and ensure that duplicate notifications are not... ⇲

No notifications for tasks

Fix: 1. Open the Shovel app and navigate to the settings menu. 2. Ensure that notifications are enabled for tasks. 3. Check your iPhone's Setting... ⇲

No notifications for daily tasks

Fix: 1. Go to the app settings and ensure that daily task notifications are enabled. 2. Check your iPhone's notification settings for the Shovel... ⇲
 
UI issue

Difficult to adjust task time on phone

Fix: 1. Open the task you want to adjust in the Shovel app. 2. Look for a time adjustment option, which may be represented by a clock icon or a t... ⇲

Difficult to click 'plan' on mobile

Fix: 1. Ensure that your iPhone's screen is clean and free of smudges, which can affect touch sensitivity. 2. Try tapping the 'plan' button from... ⇲
 
Crashes issue

Shovel crashes when typing new times

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. If the app continues to cras... ⇲
 
Compatibility issue

No Mac iOS app

Fix: 1. Use the web version of Shovel on your Mac by visiting their website. 2. Bookmark the site for easy access. 3. If you need offline access,... ⇲
 
Installation issue

Setup requires website access

Fix: 1. If you have limited access to the internet, try to complete the setup process in a location with a stable connection. 2. Use a mobile hot... ⇲
 
Support issue

No step-by-step walkthrough manual

Fix: 1. Explore the app's settings or help section for any available guides or FAQs. 2. If none are available, consider searching for user-genera... ⇲
 
Bugs issue

Weak mobile app

Fix: 1. Provide feedback within the app regarding specific weaknesses you encounter. 2. Regularly check for updates that may improve app performa... ⇲

Events only appear on first day

Fix: 1. Check the app's calendar settings to ensure that events are set to repeat or show on subsequent days. 2. If the option is not available,... ⇲

Shovel reliability issues

Fix: 1. Regularly check for updates in the App Store and install them to improve app reliability. 2. Clear the app's cache by uninstalling and re... ⇲
 
Security issue

Website's SSL certificate lapsed

Fix: 1. If you encounter a warning when accessing the website, try using a different browser or clearing your current browser's cache. 2. If the... ⇲
 
Customization issue

Limited assignment modification on mobile

Fix: 1. Check if the app has a desktop version that allows for more comprehensive assignment modifications. 2. Use the web version of Shovel on a... ⇲

Lack of dark mode

Fix: 1. Check the app settings to see if there is an option to enable dark mode. 2. If not available, consider using your iPhone's system-wide da... ⇲
 
Payments issue

No option to purchase premium in app

Fix: 1. Check the app's settings or account section for any options related to upgrading to premium. 2. If not available, visit the website to se... ⇲

Calendar modification locked behind paywall

Fix: 1. If you need to modify the calendar, consider using the free version for basic tasks and planning. 2. Explore other free calendar apps tha... ⇲

High cost for students

Fix: 1. Look for any student discounts or promotions that may be available for the app. 2. Consider using the free version of the app to manage y... ⇲
 
Glitches issue

Glitches in app

Fix: 1. Restart the app to see if the glitches persist. 2. If they do, uninstall and reinstall the app to clear any corrupted data. OR 1. Chec... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
62.0%

Bad experience
25.9%

Neutral
12.0%

~ from our NLP analysis of 108 combined software ratings.

 Switch to these Alternatives:
Purdue App - Student Companion
MyState
B4Grad: Homework Planner App
Classify — School Planner
My Study Life - School Planner
Power Planner
School Timetable - class study
CourseMIRROR - V2
Career Fair Plus
Sigma Planner

 Private Data Shovel collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics