fix problems on ReMarkable Mobile [iphone]

—— Run into issues on ReMarkable Mobile? Get help pending when official support gets back to you!

reMarkable mobile

Info:

company: reMarkable AS

: https://support.remarkable.com

: www.remarkable.com

Chat with our AI-based reMarkable mobile Support

🛠️ Common reMarkable mobile Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inconsistent syncing

Fix: 1. Ensure that both your reMarkable device and the mobile app are updated to the latest version. Check for updates in the App Store for the... ⇲

Limited functionality

Fix: 1. Familiarize yourself with the features available in the app by checking the user guide or help section within the app. This can help you... ⇲

UI issue

Cannot edit notes on mobile apps

Fix: 1. Use the reMarkable device to edit your notes directly. Once edited, the changes will sync back to the mobile app. 2. If you need to make... ⇲

Keyboard input issues on iPad

Fix: 1. Ensure that your iPad's software is up to date. Go to Settings > General > Software Update. 2. Try disconnecting and reconnecting your ke... ⇲

Pixelated notes when viewed on app

Fix: 1. Check the resolution settings on your reMarkable device. Ensure that you are using the highest quality settings for note export. 2. Try z... ⇲

No scrolling capability in mobile app

Fix: 1. Use pinch-to-zoom gestures to navigate through your notes. 2. If you need to view long documents, consider exporting them as PDFs and vie... ⇲

Freezing issue

reMarkable mobile freezes during text input

Fix: 1. Close any other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom on newer iPho... ⇲

Slow issue

Slow and buggy server interaction

Fix: 1. Test your internet speed using a speed test app. If your connection is slow, try switching to a different Wi-Fi network or resetting your... ⇲

Syncing issue

No way to force a sync

Fix: 1. Manually trigger a sync by logging out of the app and logging back in. This can sometimes prompt the app to sync immediately. 2. Restart... ⇲

Uploads issue

Cannot upload PDFs from within the app

Fix: 1. Use the reMarkable desktop app or the web interface to upload PDFs directly to your reMarkable device. 2. Alternatively, email the PDF to... ⇲

Compatibility issue

reMarkable mobile does not support Apple Pencil

Fix: 1. Use the reMarkable device itself for writing and drawing with the stylus, as it is designed for that purpose. 2. Explore other note-takin... ⇲

Customization issue

No templates for organization

Fix: 1. Create your own templates using the reMarkable device and save them for future use. 2. Use folders within the app to organize your notes... ⇲

Features issue

Limited interactive ability

Fix: 1. Use the reMarkable device for more interactive features, as it is designed for that purpose. 2. Explore third-party apps that may offer m... ⇲

No light feature on device

Fix: 1. Use an external light source when using the reMarkable device in low-light conditions. 2. Consider using a clip-on reading light that can... ⇲

No native sharing from mobile

Fix: 1. Use the reMarkable desktop app or web interface to share files directly from there. 2. Export your notes as PDFs and share them via email... ⇲

Lack of hand writing features on mobile

Fix: 1. Use the reMarkable device for handwriting features, as it is designed for that purpose. 2. Explore other note-taking apps on your mobile... ⇲

Storage issue

Storage space issues

Fix: 1. Regularly delete unnecessary files and notes from your reMarkable device to free up space. 2. Use the reMarkable desktop app to manage yo... ⇲

Privacy issue

Cannot mark files as private

Fix: 1. Use folders to organize sensitive files separately, even if you cannot mark them as private. 2. Consider exporting sensitive notes as PDF... ⇲

Data privacy concerns

Fix: 1. Review the privacy settings within the app and adjust them according to your preferences. 2. Use strong passwords and enable two-factor a... ⇲

Crashes issue

Mobile app crashes

Fix: 1. Ensure that your mobile device's software is up to date. Go to Settings > General > Software Update. 2. Clear the app cache and data by g... ⇲