fix problems on Meu INSS [iphone]

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—— Run into issues on Meu INSS? Get help pending when official support gets back to you!

Meu INSS - Central de Serviços
Info:
company: Servicos e Informacoes do Brasil
: https://www.inss.gov.br/orientacoes/perguntas-frequentes/
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Security issue

Biometric verification fails

Fix: 1. Re-register your biometric data: Go to Settings > Face ID & Passcode (or Touch ID & Passcode), and remove the existing biometric data. Th... ⇲

Facial recognition not working

Fix: 1. Ensure proper lighting: Make sure you are in a well-lit area and that your face is clearly visible to the camera when attempting facial r... ⇲
 
Slow issue

Slow performance

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and delete unnecessary apps, photos, or files to ensure your device has... ⇲
 
Compatibility issue

Limited functionality

Fix: 1. Check for updates: Ensure you have the latest version of the app by going to the App Store and checking for updates. OR 2. Explore app... ⇲
 
UI issue

Difficult navigation

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its structure and where key features are locate... ⇲
 
Network issue

Inaccessible for users abroad

Fix: 1. Use a VPN: Download a reputable VPN app from the App Store, connect to a server in Brazil, and then try accessing the Meu INSS app again.... ⇲

Website access issues

Fix: 1. Clear browser cache: Go to your browser settings and clear the cache and cookies, then try accessing the Meu INSS website again. OR 2.... ⇲
 
Bugs issue

Errors in retirement simulation

Fix: 1. Double-check your input data: Ensure that all information entered into the simulation is accurate and complete before running the simulat... ⇲

Inconsistent access to information

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can lead to inconsistent access to inf... ⇲
 
Crashes issue

Frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often fix bugs that cause crashes. OR 2. Reinstall the... ⇲
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 what users are saying
Good experience
95.3%

Bad experience
2.9%

Neutral
1.8%

~ from our NLP analysis of 7,063 combined software ratings.

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Quick & Easy Curriculum Resume

 Private Data Meu INSS collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics