fix problems on Pitu [iphone]

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—— Run into issues on Pitu? Get help pending when official support gets back to you!

Pitu - Best selfie and PS Soft
Info:
company: Tencent Technology (Shanghai) Co., Ltd
: http://tu.qq.com
Chat with our AI-based Pitu Support
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Glitches issue

Nose shrinking tool glitches

Fix: Try closing the app completely and reopening it. This can clear temporary glitches. If the problem persists, check for updates in the App St... ⇲
 
Payments issue

Hidden charges not disclosed

Fix: Review the app's terms of service and in-app purchase details. Go to the app's settings or help section to find information about any potent... ⇲
 
Downloads issue

Cosplay features not downloading

Fix: Ensure you have a stable internet connection. If your Wi-Fi or cellular data is weak, the download may fail. Try switching to a different ne... ⇲
 
Settings issue

Eraser tool removed

Fix: Check if the eraser tool has been moved to a different section of the app. Sometimes, features are relocated in updates. Explore the app's i... ⇲

No preset feature for saving settings

Fix: Explore the app's settings to see if there is an option to save your current settings as a preset. Some apps have this feature under customi... ⇲
 
Updates issue

Images and videos not saving after update

Fix: Check the app's permissions to ensure it can save files. Go to Settings > Privacy > Photos, and make sure Pitu has access to save images and... ⇲
 
Features issue

Bluetooth remote functionality removed

Fix: Check if the app has been updated to a version that no longer supports Bluetooth remote functionality. Review the app's update notes in the... ⇲

Body slimming option removed

Fix: Check if the body slimming feature has been relocated within the app. Sometimes, features are moved to different sections after updates. O... ⇲
 
Video issue

Video recording limit in place

Fix: Check the app settings to see if there is an option to adjust the video recording duration. Some apps have limits to save storage space or m... ⇲
 
UI issue

Stickers not displaying properly

Fix: Try restarting the app to refresh its content. If the stickers still do not display, check for any updates in the App Store that may fix thi... ⇲
 
Support issue

Lack of tutorial for new users

Fix: Explore the app's help or FAQ section, which may provide guidance on how to use its features. Look for a 'Help' or 'Support' option in the a... ⇲
 
Customization issue

Mirror mode option not available

Fix: Check the app settings to see if there is an option to enable mirror mode. Sometimes, features are hidden in settings menus. OR If mirror... ⇲
 
Privacy issue

Racist filter present

Fix: Check the app's settings to see if there is an option to disable or adjust the filter. Some apps allow users to customize their filters. O... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.5%

Bad experience
4.9%

Neutral
3.7%

~ from our NLP analysis of 4,406 combined software ratings.

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 Private Data Pitu collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 60 coins: $0.99 get 60 coins
  2. 180 coins: $2.99 get 180 coins
  3. 三生: $0.99 订阅一年三生变脸素材使用权
  4. 310 coins: $3.99 get 310 coins
  5. 花之恋歌: $2.99 订阅一年花之恋歌变脸素材使用权
  6. 720 coins: $9.99 get 720 coins
  7. 花间晴岚: $0.99 订阅一年花间晴岚变脸素材使用权
  8. 江河锦绣: $1.99 订阅一年江河锦绣变脸素材使用权
  9. 三生·归: $0.99 订阅为期一年的三生·归变脸素材使用权
  10. 1360 coins: $19.99 get 1360 coins