fix problems on DoubleTake [iphone]

​

—— Run into issues on DoubleTake? Get help pending when official support gets back to you!

DoubleTake - Multicam video
Info:
company: Bending Spoons Apps ApS
: http://www.filmicpro.com/support/
: www.filmicpro.com
Chat with our AI-based DoubleTake Support
   Hello! How can I assist you?  

characters left:
 
Video issue

Inconsistent video orientation

Fix: 1. Before recording, ensure your iPhone is in the desired orientation (portrait or landscape). 2. Check the app settings for any orientatio... ⇲

Exporting videos separately is cumbersome

Fix: 1. Look for batch export options within the app settings to streamline the process. 2. Use a video editing app that allows you to import mu... ⇲
 
Camera issue

Telephoto mode crops image

Fix: 1. Check if you are using the telephoto lens correctly. Ensure you are selecting the telephoto option in the app settings before recording.... ⇲

Front camera appears upside down

Fix: 1. Check if there is a setting in the app to flip or rotate the camera feed. 2. Restart the app and your iPhone to see if this resolves the... ⇲

Cannot record with main flash

Fix: 1. Check the app settings to see if there is an option to enable the flash for recording. 2. Ensure that your iPhone's flash is functioning... ⇲
 
Bugs issue

Bluetooth shutter button not functional

Fix: 1. Ensure that your Bluetooth shutter button is properly paired with your iPhone. Go to Settings > Bluetooth and check if the device is conn... ⇲

Bugs causing lost recordings

Fix: 1. Regularly save your recordings during the process if the app allows it, to minimize loss. 2. Ensure your iPhone has enough storage space... ⇲
 
Settings issue

Settings do not save after closing app

Fix: 1. Ensure that you are saving your settings before exiting the app. Look for a 'Save' or 'Apply' button in the settings menu. 2. Check if t... ⇲
 
Loading issue

Slow app loading times

Fix: 1. Clear the app's cache by deleting and reinstalling the app. This can help improve loading times. 2. Close other apps running in the back... ⇲
 
Customization issue

Limited features compared to competitors

Fix: 1. Explore the app thoroughly to ensure you are utilizing all available features. Check the settings and help sections for tips. 2. Look fo... ⇲
 
Payments issue

Subscription model alienates users

Fix: 1. Evaluate your usage of the app and determine if the subscription is worth the cost based on your needs. 2. Look for any promotional offe... ⇲

High subscription costs

Fix: 1. Evaluate your usage of the app and determine if the subscription is worth the cost based on your needs. 2. Look for any promotional offe... ⇲
 
Support issue

Lack of response from developers

Fix: 1. Check the app's official website or social media pages for any updates or announcements regarding support or issues. 2. Participate in u... ⇲
 
UI issue

No ability to move PIP box

Fix: 1. Check the app settings to see if there is an option to enable PIP (Picture-in-Picture) adjustments. 2. If the PIP box is fixed, consider... ⇲
 
Screen issue

No screen record function

Fix: 1. Use the built-in screen recording feature on your iPhone. Go to Settings > Control Center > Customize Controls, then add Screen Recording... ⇲
 
Updates issue

DoubleTake updates cause functionality loss

Fix: 1. Before updating the app, check the update notes in the App Store to see if any features you rely on are being changed or removed. 2. If... ⇲
 
Privacy issue

Privacy concerns with user-generated content

Fix: 1. Review the app's privacy policy to understand how your data is used and stored. 2. Adjust your privacy settings within the app to limit... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
61.2%

Bad experience
31.9%

Neutral
6.9%

~ from our NLP analysis of 477 combined software ratings.

 Switch to these Alternatives:
MixCam: Front and Back Camera
Dualgram
Camera FrontBack SE
Remote Legacy
Dual Camera Split Videos: Revo
Pro Camera by Moment
MixCam - Dual Video Recorder
LumaFusion
RØDE Capture
Cinema P3 Pro Camera

 Private Data DoubleTake collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. DoubleTake Weekly With FT: $1.49 Shoot multicam videos from your phone
  2. Weekly Subscription: $1.49 Shoot incredible photos from your phone
  3. Weekly Creator Bundle with FT: $9.99 Unlock all of our shooting and editing apps!
  4. Weekly Bundle Subscription: $4.99 Shoot incredible videos from your phone
  5. DoubleTake Yearly With FT: $19.99 Shoot multicam videos from your phone
  6. Weekly Bundle Subscription: $4.99 Shoot incredible videos from your phone
  7. Yearly Subscription: $19.99 Shoot incredible videos from your phone
  8. Weekly Creator Bundle: $9.99 Unlock all of our shooting and editing apps!
  9. Yearly Creator Bundle with FT: $99.99 Unlock all our shooting and editing apps!
  10. DoubleTake Weekly With FT: $0.99 Shoot multicam videos from your phone