fix problems on MxM News [iphone]

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—— Run into issues on MxM News? Get help pending when official support gets back to you!

MxM News
Info:
company: ROCDigital LLC
: https://mxmnews.com/contact-us
: mxmnews.com
Chat with our AI-based MxM News Support
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Account issue

Error message when attempting to reset password

Fix: 1. Double-check the email address you are using to reset your password. Ensure there are no typos. 2. Check your spam or junk folder for the... ⇲
 
Ads issue

Inundated with pop-up ads

Fix: 1. Check if there is an option within the app settings to reduce or disable ads. Look for a 'Settings' or 'Preferences' menu. 2. Consider us... ⇲
 
Video issue

Auto-play video players are intrusive

Fix: 1. Look for settings within the app to disable auto-play videos. This is often found in the 'Settings' or 'Playback' section. 2. If no optio... ⇲
 
UI issue

Scrolling issues with article display

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store, search for MxM News, and check for updates. 2. Restart the app to... ⇲

Difficult navigation with large phones

Fix: 1. Adjust the display settings on your iPhone to enable 'Display Zoom'. Go to Settings > Display & Brightness > View (Display Zoom) and sele... ⇲

Articles not scaled correctly

Fix: 1. Try adjusting the text size in the app settings if available. 2. Rotate your device to see if the article displays better in landscape mo... ⇲
 
Customization issue

Limited personalization options

Fix: 1. Explore the app settings to see if there are any options for customizing your news feed or preferences. 2. If personalization is limited,... ⇲
 
Compatibility issue

No landscape mode on iPad

Fix: 1. Check if the app has been updated to the latest version, as landscape mode may be added in future updates. 2. Try rotating your iPad to s... ⇲
 
Payments issue

Content sometimes requires subscription to read

Fix: 1. Look for any free trial options that may allow you to access content temporarily. 2. Check if there are specific articles or sections tha... ⇲
 
Loading issue

Endless loading of feeds can be cumbersome

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if it improves loading times. 2. Clear the app cache by... ⇲
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 what users are saying
Good experience
85.2%

Bad experience
11.2%

Neutral
3.6%

~ from our NLP analysis of 1,332 combined software ratings.

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 Private Data MxM News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. MXM Plus Monthly: $9.99 Access MXM Plus premium content
  2. MxM Plus Annual: $79.99 Access to MXM Plus premium content.