fix problems on Music Choice [iphone]

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—— Run into issues on Music Choice? Get help pending when official support gets back to you!

Music Choice: Ad-Free Music
Info:
company: Music Choice
: https://musicchoice.com/help-center
: musicchoice.com
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Login issue

Requires frequent sign-ins

Fix: 1. Check if you have the 'Remember Me' option selected during sign-in. If not, select it to avoid frequent logins. 2. Ensure that your iPhon... ⇲

Difficult login process

Fix: 1. Ensure you are entering the correct username and password. Use the 'Show Password' option if available to avoid typos. 2. If you forget y... ⇲

Frequent sign-in required

Fix: 1. Ensure that your iPhone is not set to clear cookies and data by going to Settings > Safari > Clear History and Website Data and ensuring... ⇲
 
UI issue

Play/pause button not visible

Fix: 1. Try rotating your iPhone to landscape mode to see if the button appears. 2. If the button is still missing, close the app and restart it... ⇲

Channel list disappears too quickly

Fix: 1. Try tapping on the channel list to see if it can be expanded or if there is a setting to keep it open longer. 2. If the list disappears,... ⇲

No controls displayed on CarPlay

Fix: 1. Ensure that your iPhone is properly connected to CarPlay. Disconnect and reconnect the device to refresh the connection. 2. Check if the... ⇲

Inconsistent song information display

Fix: 1. Check if the app has an option to refresh song metadata or clear the cache. 2. If the issue persists, try logging out and back into your... ⇲

UI changes are problematic

Fix: 1. Familiarize yourself with the new layout by exploring the app and checking for any tutorials or help sections. 2. If the changes are too... ⇲
 
Notifications issue

Annoying pop-up messages

Fix: 1. Check the app settings for any options to disable notifications or pop-ups. 2. If there are no settings available, consider using the app... ⇲
 
Settings issue

No settings to adjust stream quality

Fix: 1. Check the app settings for any hidden options related to streaming quality. Sometimes these settings are under 'Advanced' or 'Playback' s... ⇲

Auto-play feature upon opening

Fix: 1. Check the app settings for any options to disable auto-play or set it to manual play. 2. If no options are available, consider closing th... ⇲
 
Customization issue

No option to mark favorite channels

Fix: 1. Check the app for any 'Favorites' or 'Bookmarks' section where you might be able to save channels. 2. If this feature is not available, c... ⇲

No option to save favorite channels

Fix: 1. Check the app for any 'Favorites' or 'Bookmarks' section where you might be able to save channels. 2. If this feature is not available, c... ⇲
 
Loading issue

Content access issues

Fix: 1. Check your internet connection to ensure it is stable. Try switching between Wi-Fi and cellular data. 2. Log out of the app and log back... ⇲

Music channels fail to load

Fix: 1. Ensure your internet connection is stable. Try resetting your router or switching to a different network. 2. Close the app and reopen it... ⇲

Buffering during playback

Fix: 1. Check your internet speed using a speed test app. If the speed is low, try moving closer to your router or switching to a less congested... ⇲
 
Crashes issue

Music Choice shuts off unexpectedly

Fix: 1. Ensure your iPhone has enough storage space by going to Settings > General > iPhone Storage. If storage is low, delete unnecessary apps o... ⇲

Music Choice crashes on CarPlay

Fix: 1. Ensure that both your iPhone and CarPlay system are updated to the latest software versions. 2. Disconnect and reconnect your iPhone to C... ⇲
 
Updates issue

Playlists not updated

Fix: 1. Refresh the app by pulling down on the playlist screen to force a refresh. 2. Log out and log back into your account to see if the playli... ⇲
 
Ads issue

Unwanted images on app launch

Fix: 1. Check the app settings for any options to disable promotional images or ads. 2. If there are no settings available, consider providing fe... ⇲
 
Registration issue

Complicated profile creation process

Fix: 1. Follow the prompts carefully and ensure you have all necessary information ready before starting the process. 2. If you encounter issues,... ⇲
 
Gameplay issue

Repetitive song selection

Fix: 1. Check if there is a shuffle or random play option in the app settings and enable it. 2. Create custom playlists to diversify your listeni... ⇲

Limited Christmas music selection

Fix: 1. Explore other music apps that specialize in holiday music for a wider selection. 2. Create a playlist of your favorite Christmas songs fr... ⇲

Same songs on rotation for holidays

Fix: 1. Create custom playlists to include a variety of songs and avoid repetition. 2. Explore different channels or genres within the app to fin... ⇲
 
Bugs issue

Unstable app performance

Fix: 1. Close all other apps running in the background to free up resources. 2. Restart your iPhone to clear any temporary glitches affecting per... ⇲
 
Audio issue

Poor audio quality

Fix: 1. Check your device's volume settings and ensure that the app is not muted. 2. If using headphones, try a different pair to rule out hardwa... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
48.8%

Bad experience
39.3%

Neutral
12.0%

~ from our NLP analysis of 484 combined software ratings.

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CMA Connect

 Private Data Music Choice collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Music Choice Monthly: $1.99 Monthly Music Choice Subscription
  2. Relax Monthly: $6.99 Monthly Subscription to Music Choice Relax
  3. Holiday Monthly: $3.99 Monthly Subscription to Music Choice Holiday
  4. Karaoke Monthly: $7.99 Monthly Subscription to Music Choice Karaoke