fix problems on RelyMD [iphone]

—— Run into issues on RelyMD? Get help pending when official support gets back to you!

RelyMD

Info:

company: RelyMD

: http://www.relymd.com/contact-us/

: www.relymd.com

Chat with our AI-based RelyMD Support

🛠️ Common RelyMD Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

RelyMD is hard to enter information

Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. This can imp... ⇲

Scrolls often pass or do not select appropriately

Fix: Check for any screen protector or case that might be interfering with touch sensitivity. Remove them temporarily to see if the issue persist... ⇲

Bugs issue

Requires entering demographics multiple times

Fix: Look for a 'Save' or 'Remember Me' option when entering your demographics. Ensure that you select this option to save your information for f... ⇲

Pharmacy selection changes unexpectedly

Fix: After selecting a pharmacy, make sure to confirm your selection by tapping a 'Confirm' or 'Save' button if available. This can help ensure y... ⇲

Meds not sent as promised

Fix: Double-check your order confirmation within the app to ensure that the medication was processed correctly. Look for any notifications or mes... ⇲

Payments issue

RelyMD does not save entered payment card

Fix: Ensure that you are using a secure internet connection when entering payment information. Unstable connections can cause data not to be save... ⇲

Support issue

No phone number available for support

Fix: Check the app for a 'Help' or 'Support' section, which may provide FAQs or troubleshooting tips that can assist you without needing to call.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.6%

Bad experience

1.9%

Neutral

0.5%

~ from our NLP analysis of 807 combined software ratings.

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Private Data RelyMD collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location