fix problems on The Video Converter [iphone]

—— Run into issues on The Video Converter? Get help pending when official support gets back to you!

The Video Converter

Info:

company: Float Tech, LLC

: https://float.support/the-video-converter

: thevideoconverterios.smoothmobilellc.com

Chat with our AI-based The Video Converter Support

🛠️ Common The Video Converter Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

The Video Converter crashes on startup

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

The Video Converter freezes during conversion

Fix: 1. Close other apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on apps to clo... ⇲

Slow issue

upload/download process is slow

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test your speed using a speed test app. If... ⇲

Bugs issue

files become corrupted after conversion

Fix: 1. Check file formats: Ensure that the input file format is supported by The Video Converter. Unsupported formats can lead to corruption. 2... ⇲

maximum conversions exceeded error

Fix: 1. Review app limits: Check the app's documentation or settings to understand the maximum number of conversions allowed. 2. Wait before con... ⇲

URL validation issues

Fix: 1. Double-check URLs: Ensure that the URLs you are entering are correct and properly formatted. 2. Test with different URLs: Try using diff... ⇲

Payments issue

requires subscription for basic features

Fix: 1. Explore free alternatives: Research other video converter apps that offer free features without a subscription. Some apps may provide sim... ⇲

no refund policy

Fix: 1. Review purchase terms: Familiarize yourself with the app's terms of service regarding refunds to understand your rights. 2. Keep records... ⇲

Customization issue

bulk file selection not available

Fix: 1. Use a file manager: If The Video Converter does not support bulk selection, consider using a file manager app to organize and select file... ⇲

Notifications issue

no notification when conversion is complete

Fix: 1. Check app settings: Look for any notification settings within The Video Converter that may need to be enabled. 2. Manually check the app... ⇲

Security issue

insecure file handling

Fix: 1. Use secure file storage: Store sensitive files in a secure location on your device or use a secure cloud service before converting. 2. D... ⇲

Support issue

customer support is unhelpful

Fix: 1. Utilize online resources: Look for user forums, FAQs, or community support pages related to The Video Converter for additional help. 2.... ⇲

Compatibility issue

The Video Converter does not work on newer devices

Fix: 1. Check compatibility: Verify that your device meets the app's requirements. Go to the App Store page for The Video Converter to see compat... ⇲

Ads issue