fix problems on BIBIBOP Rewards [iphone]

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—— Run into issues on BIBIBOP Rewards? Get help pending when official support gets back to you!

BIBIBOP Rewards
Info:
company: Charleys Philly Steaks
: http://bibibop.com/rewards
: bibibop.com
Chat with our AI-based BIBIBOP Rewards Support
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Location issue

BIBIBOP Rewards does not remember location

Fix: 1. Enable Location Services: Go to Settings > Privacy & Security > Location Services. Ensure that Location Services are turned on and that B... ⇲
 
Login issue

Requires re-login during checkout

Fix: 1. Check App Settings: Look for any settings related to session timeouts or auto-login features within the app. Ensure that any auto-login o... ⇲
 
UI issue

Cannot view current order after leaving initial screen

Fix: 1. Navigate to Order History: Look for an 'Order History' or 'Current Orders' section in the app menu. This should allow you to view your cu... ⇲

Navigation is not intuitive

Fix: 1. Explore the Menu: Take time to explore the app's menu and sections to familiarize yourself with its layout. 2. Use Help Section: Look for... ⇲

Limited visibility for advance orders

Fix: 1. Check Advance Order Settings: Look for any settings related to advance orders in the app that may allow you to view or manage them better... ⇲
 
Account issue

Cannot cancel orders once placed

Fix: 1. Check Cancellation Policy: Review the app's cancellation policy in the help or FAQ section to understand if cancellations are allowed and... ⇲

Invalid name error during account creation

Fix: 1. Check Name Format: Ensure that you are entering your name in the correct format, without special characters or numbers. 2. Use Different... ⇲

Random email displayed in profile

Fix: 1. Check Account Settings: Go to your profile settings in the app and verify the email address listed. If it is incorrect, update it with yo... ⇲

BIBIBOP Rewards requires constant address entry

Fix: 1. Save Address: Check if there is an option to save your address in the app settings for quicker access during checkout. 2. Enable Location... ⇲

Account creation issues due to masked email

Fix: 1. Use a Different Email: Try using a different email address that is not masked or temporary to create your account. 2. Check Email Format:... ⇲
 
Network issue

Error messages about internet connection

Fix: 1. Check Internet Connection: Ensure your device is connected to the internet. Try switching between Wi-Fi and cellular data to see if the i... ⇲
 
Features issue

Gift card feature not available

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as the gift card feature may have been added in a recent update. 2. Loo... ⇲
 
Bugs issue

Checkout process is error-prone

Fix: 1. Review Checkout Steps: Carefully go through each step of the checkout process to ensure all required fields are filled out correctly. 2.... ⇲

Free rewards not reflected in receipt

Fix: 1. Check Rewards Balance: Before checkout, ensure that your rewards balance is correctly displayed in the app. 2. Review Receipt Details: Af... ⇲

Order cancellations without explanation

Fix: 1. Review Order Status: Check the order status in the app to see if there are any notes or reasons provided for the cancellation. 2. Check E... ⇲

In-person orders prioritized over online orders

Fix: 1. Check Order Timing: If possible, place your online order during off-peak hours to see if it is processed more quickly. 2. Use In-App Noti... ⇲
 
Updates issue

Does not dynamically update pickup time

Fix: 1. Refresh the App: Close the app completely and reopen it to see if the pickup time updates. 2. Check Location Settings: Ensure your locati... ⇲
 
Payments issue

Cannot enter credit card information

Fix: 1. Check Card Format: Ensure that you are entering your credit card information correctly, including the card number, expiration date, and C... ⇲
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 what users are saying
Good experience
96.5%

Bad experience
1.8%

Neutral
1.6%

~ from our NLP analysis of 14,009 combined software ratings.

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 Private Data BIBIBOP Rewards collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Diagnostics