fix problems on Notta [iphone]

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—— Run into issues on Notta? Get help pending when official support gets back to you!

Notta: Transcribe&AI notetaker
Info:
company: MindCruiser
: https://support.notta.ai/hc/en-us
: www.notta.ai
Chat with our AI-based Notta Support
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Account issue

Account access issues

Fix: If you are having trouble accessing your account, first ensure that you are entering the correct login credentials. Double-check for any typ... ⇲
 
Updates issue

No workaround for plan changes

Fix: If you need to change your subscription plan, check the app settings for any options related to subscription management. Navigate to your ac... ⇲
 
Bugs issue

Real-time interpretation is inaccurate

Fix: To improve the accuracy of real-time interpretation, ensure that you are in a quiet environment with minimal background noise. Background so... ⇲
 
UI issue

Email link redirects to mobile app without transcriptions

Fix: If clicking on an email link redirects you to the app without showing the transcriptions, try accessing the transcriptions directly from the... ⇲
 
Audio issue

Voice not transcribing at all

Fix: If the app is not transcribing voice at all, check your microphone permissions. Go to your iPhone's Settings, scroll down to Notta, and ensu... ⇲

Ignores whole phrases

Fix: If the app is ignoring whole phrases, try to speak more clearly and at a consistent pace. Avoid mumbling or speaking too quickly, as this ca... ⇲

Does not catch fast speech

Fix: To improve transcription of fast speech, try to slow down your speaking pace. Practice speaking clearly and enunciating your words to help t... ⇲
 
Customization issue

Difficult to update speaker names in real-time

Fix: To update speaker names in real-time, look for an option in the app's interface that allows you to edit speaker names during the transcripti... ⇲
 
Payments issue

Forced subscription after limited free use

Fix: If you are prompted to subscribe after the free trial, review the app's subscription options and consider whether the features offered are w... ⇲

Paid purchases not activating full service

Fix: If your paid purchase is not activating, first check your account settings to ensure that the purchase was successful and that you are logge... ⇲
 
Support issue

Customer service is unresponsive

Fix: If you are having trouble reaching customer service, check the app for any FAQs or help sections that may address your issue. Many common pr... ⇲
 
Login issue

Requires Google sign-in to access app

Fix: If you are required to sign in with Google, ensure that you have a Google account set up. If you do not want to use Google, check if the app... ⇲
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 what users are saying
Good experience
75.3%

Bad experience
18.4%

Neutral
6.3%

~ from our NLP analysis of 527 combined software ratings.

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 Private Data Notta collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Monthly Pro Plan: $14.99 Unleash the power of AI transcription
  2. Dictation - Monthly Pro: $13.99 Unleash the power of AI transcription
  3. Annual Pro Plan: $114.99 Unleash the power of AI transcription
  4. Annual Pro Plan (Discounted): $107.99 Unleash the power of AI transcription
  5. Speech to Text Annual Pro Plan: $98.99 Set your hands and mind free from typing.
  6. Notta Pro - Annual: $98.99 All features of Notta are available
  7. Annual Pro Plan: $107.99 Unleash the power of AI transcription
  8. Annual Pro Plan for Education: $54.00 Valid for 1 year.
  9. Annual Pro Plan: $98.99 All features of Notta are available
  10. 300 minutes for transcription: $10.99 For transcription service, valid for 1 month.